Raiser's Edge is our Hero
March 01, 2016

Raiser's Edge is our Hero

Heather MacKenzie | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with The Raisers Edge

Raiser's Edge is the database that our hospital foundation uses to track donors, generate mailing lists, record and thank gifts, and record attributes about our donors, such as event participation. We are the only group that uses it at our hospital, and there are six of us in the office at this time. We like how everything is in one place, and we find it easy to extract data from it, which was not the case with our system prior to Raiser's Edge.
  • Keeps all my donor information in one spot, making it easy to find what we need right when we want it.
  • Easy to extract data in queries and reports.
  • Moves management is very possible in this database.
  • Export is missing a few fields, and sometimes files are hard to find in the list to be exported.
  • Letters currently need to be loaded multiple times - one time for each place they are used.
  • Setting up the integration with Outlook was a bigger than should be process.
  • We currently raise anywhere between $5MM and $10MM each year, and couldn't do it without a robust database such as this one.
Raiser's Edge is extremely well suited for managing your donor data and your interactions with your donors. I really like all the ways we can write and pull letters out of the database to our donors. The important piece is to make sure your data that is getting entered is valid, carefully and accurately entered, and maintained. It's a robust database, but garbage in is garbage out.