Mashery -- solid performance; clunky administration | TrustRadius

Use Cases and Deployment Scope

We use Mashery to help authenticate and cache users for our business-to-business data delivery API.

Pros and Cons

Service and uptime has been acceptable.
Proactive communication and engagement with account reps is strong. I believe Mashery values our feedback.

Administration / documentation portals have been buggy / slow to the point of aggravation
Better client-facing performance metrics and dashboards. Help us help ourselves :)

Return on Investment

Mashery has successfully allowed us to serve our clients at scale.

Alternatives Considered

Apigee

Likelihood to Recommend

Mashey successfully allows us to serve our traffic at scale across regions. That said, the administration of Mashery is often difficult.