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TIBCO Jaspersoft Review: "Presentation is 90% of the BI Battle"
https://www.trustradius.com/business-intelligence-biTIBCO JaspersoftUnspecified7.5236101
Eva Donaldson profile photo
Updated May 22, 2018

TIBCO Jaspersoft Review: "Presentation is 90% of the BI Battle"

Score 8 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with TIBCO Jaspersoft

  • Other
We use the adhoc reporting structures for massively complex analytical reporting. We use the prepared reporting features to deliver reports to our internal and then via representatives, external clients.
  • Adhoc domain structure is flexible and robust. It puts quite a lot of power into the hands of our power users and enough simplicity into our other users' hands to get them most often what they need.
  • Datasource connectivity. We have easily been able to connect to multiple data sources to produce reports which has been critical for us. The ease of use of this was part of our selection of Jaspersoft as our BA product.
  • Ease of use and extensibility of visualizations. Having HTML5 charts available with all the available options means we can EASILY make data pretty and usable for pretty picture people.
  • Dashboards. They are easy to build and flexible. Wonderful feature.
  • Performance on some of the way adhoc domains work. So for example, we have to set the default aggregation on all fields to NONE otherwise it calculates them ahead of time, causing delays. This is mostly because of the size of data we are dealing with. Having to set that default to NONE means we need more educated users to use the tool. Not a show stopper, but could be better.
  • We purchased JaspersoftETL. Just don't bother. There is no TIBCO support for that product and after this experience, I wouldn't recommend the underlying product at all.
With Jaspersoft we can more easily have people schedule and plan their own report delivery meaning we need fewer BI resources. In addition, they can explore the data on their own which means they are clearer when they come ask for things. Having prepared reports readily available means the people can get at the data they want when they want it. They do not have to wait for us to email them CSVs meaning work gets done faster. In addition, having those consistent reports means people all understand the data better, again making BI not have to be so big to be productive.
We are deployed on Ubuntu. It just had to work there. It does and very nicely. Memory management is easily customizable and works wonders.
We do not use this feature as of yet.
Pentaho BA server, SAP, InformationBuilders.
We chose Jaspersoft because of ease of customization, how well it fit into our environment, feature package, price and performance.
Internal reporting when you need everyone to have access to big data! PowerBI is nice and all, but you can't put all that data on PCs. So much better to make it available via Jaspersoft. Report presentation in general. Dashboards you want to embed into your application. Really, presentation of data? It doesn't get better than Jaspersoft.

TIBCO Jaspersoft Feature Ratings

Pixel Perfect reports
10
Customizable dashboards
10
Report Formatting Templates
9
Drill-down analysis
9
Formatting capabilities
7
Report sharing and collaboration
10
Publish to PDF
10
Report Versioning
5
Report Delivery Scheduling
10
Delivery to Remote Servers
7
Pre-built visualization formats (heatmaps, scatter plots etc.)
10
Multi-User Support (named login)
9
Role-Based Security Model
10
Multiple Access Permission Levels (Create, Read, Delete)
10
Single Sign-On (SSO)
8
Dashboard / Report / Visualization Interactivity on Mobile
Not Rated
Themeable User Interface (UI)
6
Customizable Platform (Open Source)
6

Support and Training

Support

8
They respond quickly. Depending on the rep you get service can vary between amazing and "meh" but by the end you get what you need. It is just a matter of how many times you might have to clarify for the "meh" folks.

TIBCO Jaspersoft Customer Support Pros and Cons

ProsCons
Quick Resolution
Good followup
Problems get solved
Kept well informed
No escalation required
Quick Initial Response
None

Implementation Details / Implementation Partner

  • Implemented in-house

Implementation

9
It was super easy to set up and continues to be super easy to admin.

Training Types Used

  • Self-taught
Self-taught is only partially true as I had come from an organization that had the on-site training. In general though, the documentation is very strong and training is generally too high-level to be truly useful.

In-Person Training

Online Training

Ease of TIBCO Jaspersoft Training

Documentation is strong making it much more useful to learn on your own than to get training.

Customer Success Team