Item: Time Doctor
Rating: 10
Author: Somnath Chaudhari

Overall Satisfaction with Time Doctor

Use Cases and Deployment Scope

As lockdown started in India, we looked for a solution for the issue of user tracking and we got this solution.
Time Doctor is the best solution, and has the best support (technical as well as billing). Initially we were 10 users on trial basis, but we later installed organisation-wide and currently we are more that 30 users running on Time Doctor to track productive hours and unrated hours.

This has helped us to reduce the cost of work, as freelancers were paid on an hourly basis and this application helped us to track more accurately.

Pros and Cons

Pros

Time Doctor shares the screencast pictures of users so you can check what the end user is doing and if any issue existed in the past and you forget you can check through the screencast options.
For freelancers as well as trainees or new employees, you can increase their productivity.
Best solution for all in one to manage ERP like applications.

Cons

Please add billed hours to end users so hr/admin can decide the cost and pay on the basis of hours.

Return on Investment

Increased productivity.

Alternatives Considered

I had used TimeTracker against this but there is no features like Time Doctor to track productivity, unrated hours, screenshot and starts, stops, break hours features, & best thing is reports.

Support Rating

There is room for improvement in tech support. One case was pending almost 3 days but that might be due to covid situations.

Usability

Best application for tracking the productivity.

Key Insights

Do you think Time Doctor delivers good value for the price?

Yes

Are you happy with Time Doctor's feature set?

Yes

Did Time Doctor live up to sales and marketing promises?

Yes

Did implementation of Time Doctor go as expected?

Yes

Would you buy Time Doctor again?

Yes

Likelihood to Recommend

This is the best solution. It continuously increases the productivity of our organisation. We can track on the basis of productivity rating. It is well suited for large and small scale organisations. This helps lower the cost of production & working.

Comments

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Best Ever Tracker I Have Used