Automated AP experience
February 12, 2025

Automated AP experience

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Tipalti

Tipalti is used for Accounts payable purposes. Implementing this tool has efficiently changed the workflow of the accounting department and has made the internal process much easier. We use it on a daily basis to process invoices and payments, internal authorizations and once a week we run specific reports.

Pros

  • Excellent customer service
  • Accesible instructions
  • Friendly software design

Cons

  • I think there should be an option to process massive payments for invoices that are ready for payment. I personally filter per payee and select the invoices one by one.
  • Credit sync incorrectly in the ERP. It closes in Tipalti but remains open in SAP.
  • It would be great to receive an automated cash balance report every day.
  • I would appreciate if the OCR could detect if a document is an invoice or not. If it's not, it would be greatly appreciated to discard it automatically.
  • The AP process has become more automated. Our process used to be very manual, and it was handled by two collaborators. Eventually, one of the collaborators left the company and the other person was able to handle the work on her own because of the implementation of this tool.
  • The payment process is much easier and flexible.
It is such a great tool, I find it very useful on a daily basis.

Do you think Tipalti delivers good value for the price?

Yes

Are you happy with Tipalti's feature set?

Yes

Did Tipalti live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Tipalti go as expected?

Yes

Would you buy Tipalti again?

Yes

I am picking a 9 because I find the system very useful and helpful for processing AP information, however, I am aware there are some tools that could be included to help us as a company to have a better insight of our resources.

I would also like to acknowledge the good attitude that the customer service has always offered to me and my team.

Tipalti Feature Ratings

Accounts Payable
10.0
Automated Accounts Payable Processes
10
Vendor Management
10
Tax Form Preparation
10
Payment Management
9.3
Customizable Approval Policies
10
Financial Document Management
9
Payment Status Tracking
10
Payment Audit Trail
9
Duplicate Bill Detection
10
Advanced OCR
8
Electronic Funds Transfer
9

Comments

More Reviews of Tipalti

  1. Home
  2. Accounts Payable Software
  3. Tipalti Reviews
  4. User Review of Tipalti