Can't go wrong with Toggl
November 07, 2019

Can't go wrong with Toggl

Helen Valenzuela | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Toggl

Toggl is being used across our entire company. All of the people who do work for our firm are independent contractors who work remotely. Toggl allows the company to track time by client, keep tabs on how much work is done on projects (i.e. how much time is non-billable), and is a convenient source for payroll to pull from to prepare our paychecks.

Pros

  • Very easy to set up and use.
  • Remembers phrases you've used before to describe your work.
  • Time entries are easily edited.

Cons

  • When I tried to use Toggl for 2 different companies, it had a difficult time distinguishing which I wanted to use.
  • In the summary tab, you can only see one week of time. You can switch between certain time frames but can't see the entire month at once because it only keeps track of time by week.
  • I don't work in that area, but it seems to me that using a free app is more cost-effective than punching a time clock or having an office mgr checking employees' time.
The law firm I do work for already chose Toggl. I've never used a time-keeping software like it before, but I think it's extremely effective.
I personally have never had the need to contact customer service with Toggl. Since it is easily accessed by the payroll dept. in the law firm, all I have to do is enter my time, designate the client, and they do the rest.

Do you think Toggl Track delivers good value for the price?

Yes

Are you happy with Toggl Track's feature set?

Yes

Did Toggl Track live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Toggl Track go as expected?

Yes

Would you buy Toggl Track again?

Yes

Toggl is perfect for someone who works remotely, but you have to remember to open it, choose the client, start the timer and type in your work description. It would not work for a busy office where you are constantly switching between cases or projects because you would have to constantly be making entries.

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