Totango for a Customer Development SDR
June 15, 2022
Totango for a Customer Development SDR
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Totango
On my team, we use Totango to have a quick overview of the customer's domain. I use it as a tool to decide if I should reach out to the client when it comes to upgrading them to the newer platform we offer.
- Shows client's domain in a quick and organized fashion.
- Everything is laid out where you need it.
- There are small charts that are easy to see and use.
- Making reports on Totango is a little confusing.
- Not having the admin for the domain listed could be added.
At a quick glance, Totango allows us to see where a customer is in their contract, as well as how many users are provisioned and the amount of storage they are at. This gives us a brief overview in order for my team to start the conversation with our client.
- Totango has boosted upsells!
This has helped us stay ahead of our customer's usage. We are able to track who is using what and make informed sales decisions off on the data shown.
Do you think Totango delivers good value for the price?
Yes
Are you happy with Totango's feature set?
Yes
Did Totango live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Totango go as expected?
I wasn't involved with the implementation phase
Would you buy Totango again?
Yes