Overall Satisfaction with TOTVS Educacional
The TOTVS Educacional ERP was used across the whole organization and helped to facilitate course management. Course work was well-organized and easily accessible, with grading and payments being processed quickly and automatically. It also provided a user-friendly platform for answering user and client queries on consulting assignments. Interaction among students and instructors, usually a common problem in the education space, was very easy and straightforward, with students being encouraged via reminders to ask as many questions as they felt they needed to.
- Attractive interface.
- Wide range of customization tools.
- No down time or crashes.
- Encourages interaction among students and instructors.
- Seamless payment processing and grading system.
- User-friendly consulting platform.
- Good cybersecurity.
- System sign-out after a few minutes of user being idle.
- Automated HelpDesk questions are very simple.
- Video load times were delayed at times.
- Usability.
- System reliability.
- Encourages interactive learning.
- Workflows were easy to manage.
- Very few user complaints.
- Good cost-benefit.
Do you think TOTVS Educacional delivers good value for the price?
Yes
Are you happy with TOTVS Educacional's feature set?
Yes
Did TOTVS Educacional live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of TOTVS Educacional go as expected?
I wasn't involved with the implementation phase
Would you buy TOTVS Educacional again?
Yes
Evaluating TOTVS Educacional and Competitors
Not Sure
TOTVS Educacional Support
Pros | Cons |
---|---|
Good followup Problems get solved Kept well informed No escalation required Quick Initial Response | None |
No, I was not involved in decisions to acquire any services.
Using TOTVS Educacional
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Convenient Feel confident using Familiar | None |
- Query response
- Site navigation
- Interpersonal communication