Custom analytics views for everyone
October 11, 2021

Custom analytics views for everyone

Kathleen Paluso | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Toucan Toco

Toucan is being used by our organization to create custom charts and graphs from large data sets. These charts and dashboards allow our team more profound insight into the data we are generating without large-scale engineering efforts. The variety of supported charts is beneficial as well since different methods of visualization often help us in analysis.
  • data visualization
  • data management
  • ease of integration
  • PDF exporting
  • need SQL and CSS knowledge to make the best use of the product
  • data visualization
  • ease of creating new charts
  • great to work with
  • always adding new features
  • helps us add new features

Do you think Toucan delivers good value for the price?

Not sure

Are you happy with Toucan's feature set?

Yes

Did Toucan live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Toucan go as expected?

I wasn't involved with the implementation phase

Would you buy Toucan again?

Yes

Great for folks to visualize data with little to no engineering knowledge, once the product is set up by an engineer. However, tweaks and adjustments to the data set still require engineering know-how, and tweaks to the visuals still require a CSS designer. If you need PDF reports, this is not the best option, but it's great for on-screen reporting.

Toucan Toco Support

Outstanding support, very communicative. We use Slack and have a joint channel - very easy to get the help we need!
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes - Yes, and they both reacted and resolved the issue quickly.