We Love Cision Communications Cloud!
March 29, 2017

We Love Cision Communications Cloud!

Beverly James | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

TrendKite

Overall Satisfaction with Cision Communications Cloud

We use Cision Communications Cloud (TrendKite)* to track media hits and share of voice. Also, we create reports that also track readership, search engine optimization, etc. We give the reports to the assistant vice president and senior vice president to track our progress and evaluate our efforts. Currently, we use Cision for our department, but we are strongly encouraging university communications and other departments to drop Meltwater and purchase Cision Communications Cloud. In public relations, it sometimes gets tricky to track project success. But, Cision makes it easy to see if our efforts and strategic plans are panning out.


*This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.
  • We love the reports that show how we are doing against competing institutions in share of voice.
  • Cision allows us to track how hot a research topic is from week-to-week or month-to-month.
  • I love that I can create annual reports and compare our efforts from one year to the next.
  • The aggregated readership numbers are way to large! There is no way we have a billion readers!
  • The sentiment measurement is useless. It never gets it right.
  • We sometimes get random hits in our searches. So, the searches have to be very concise.
Cision Communications Cloud is great for tracking public relations efforts. It is fantastic in evaluating the usefulness of the strategic plan, if we are meeting our goals and objectives, and if our tactics are working.

Transition from TrendKite to Cision Communications Cloud

Heather Siegel is always available to answer our questions right away. We have never had to wait for a response or solution.