Great Platform, Great Support
Updated April 22, 2022

Great Platform, Great Support

EJ Davis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Triblio ABM/ABX Platform

Triblio has been an essential tool in our ABM execution. When we are presented with any difficulties or questions, our account representative is readily available to give us support. It is the customer service and support that truly separates Triblio from similar platforms. The platform itself is easy to configure and user-friendly. There are more features that could be provided in this tool, but I can see that the team is hard at work to provide even more benefits to their portal.

Pros

  • Knowledgeable account managers.
  • User-friendly platform with online center.
  • Ability to map advertisements to HTML5, .jpg, or .png out of the box.

Cons

  • The autosave feature can make it troublesome to undo errors when editing campaigns or advertisements.
  • We've only been using the product for 6 months, so it's hard to provide concrete figures.
The Triblio support team is miles ahead of any ABM partners I have used in the past. All questions and concerns are answered expeditiously. We also have a weekly meeting where our rep gives us suggestions on how we can improve our ads and even walks us through them in real-time. I have not experienced anything quite this "white glove" in an ABM partner before.
In the early stages of my use of the product, I mis-mapped the countries and times the ads were to show up. While on one of our weekly calls, the rep was able to pinpoint the mistakes I made, show me how to do them correctly, and fix them in real-time.

Do you think Foundry ABM delivers good value for the price?

Yes

Are you happy with Foundry ABM's feature set?

Yes

Did Foundry ABM live up to sales and marketing promises?

Yes

Did implementation of Foundry ABM go as expected?

Yes

Would you buy Foundry ABM again?

Yes

Triblio has helped us to reach out to prospects at pre-defined target accounts with the titles we are seeking. Not only does Triblio position our advertisements in front of those individuals, but we also get reports about how they are engaging with our website, which has helped us to provide crucial insights to our sales team.

Foundry ABM Feature Ratings

ABM Integrations ()
Not Rated
Intent Data ()
Not Rated
Audience Segmentation & Targeting ()
Not Rated
Engagement ()
Not Rated
10.0
Ad campaign creation
10
Display advertising
10

Evaluating Triblio ABM/ABX Platform and Competitors

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