Tricentis qTest needs a lot of work but the potential is there

We use Tricentis qTest for our test case management in our testing phases of product development, validation of various products internally, and development of customer instances. A major piece that we use is the integration with JIRA. This shows a connection of what we're working on with the proof of testing of what we actually did and what the actual results of that testing were.

When the product works it has helped greatly. We're currently in a place where we have to use workarounds to get the product to work properly and there are times where the work around doesn't work