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Tricentis qTest

Tricentis qTest
Formerly QASymphony

Overview

What is Tricentis qTest?

Tricentis qTest (formerly QASymphony) provides enterprise-level agile testing tools giving businesses visibility and control needed to ensure application quality in fast-paced development environments. Tricentis and QASymphony merged in summer 2018.

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Recent Reviews

Tricentis qTest review

1 out of 10
February 12, 2024
We have 30-40 daily users creating and running test cases. We use Tricentis qTest to demonstrate proof of test execution with objective …
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Best Test case management system

9 out of 10
October 06, 2023
<ul><li>It offer you with a better understanding of the system being tested while organising test activity and keeping the entire process …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 5 features
  • Centralized test management (25)
    8.8
    88%
  • Test execution reporting (25)
    8.5
    85%
  • Defect management (21)
    7.7
    77%
  • Manage test hosts and schedules (22)
    7.7
    77%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.tricentis.com/products/unif…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $1,200 per year per user
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Product Demos

qTest: Project Field Settings

YouTube
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Features

Test Management

Test management tools are used to manage the entire testing process comprehensively, removing the need for multiple software tools to manage individual steps in the testing process

8.1
Avg 8.0
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Product Details

What is Tricentis qTest?

Tricentis qTest is a scalable test management solution that integrates with planning, testing, and DevOps tools, like Jira, Selenium, and Jenkins, giving teams a complete, unified view of testing throughout the software development cycle. It supports Agile, waterfall, or any hybrid methodology, allowing QA and development teams to approach testing strategically and collaboratively, and  to release higher quality software faster.

Tricentis qTest Features

Test Management Features

  • Supported: Centralized test management
  • Supported: Manage test hosts and schedules
  • Supported: Test execution reporting
  • Supported: Defect management

Additional Features

  • Supported: Jira integration: Event-driven sync with Agile planning tools for up-to-date traceability

Tricentis qTest Screenshots

Screenshot of Customizable analytics and reports can be shared across the organization - additional read license requiredScreenshot of Centrally manage automated testing and environments, as well as schedule and or kickoff automated testing with any open source or proprietary toolScreenshot of qTest allows for true test case sharing across teams and projects to help standardize and scale knowledge and best practicesScreenshot of qTest integrates in real-time with Jira for full traceability to requirements during Agile test and developmentScreenshot of Build custom, event-driven workflows with any third-party solution, including ChatOps tools like Slack and Microsoft Teams, to streamline testing and drive collaborationScreenshot of Tricentis qTest comes with over 60 out-of-the-box metrics, with drag-and-drop capabilities to build custom dashboardsScreenshot of Tricentis qTest includes present dashboards on defects, status, coverage, and velocity, filterable by fields like project and dateScreenshot of Scale and orchestrate automated testing with any tool - Tricentis qTest helps users manage automation hosts, test schedules, and results in one place

Tricentis qTest Videos

Tricentis qTest Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

Tricentis qTest (formerly QASymphony) provides enterprise-level agile testing tools giving businesses visibility and control needed to ensure application quality in fast-paced development environments. Tricentis and QASymphony merged in summer 2018.

Tricentis qTest starts at $1200.

OpenText ALM/Quality Center, QMetry Test Management, and Zephyr Enterprise are common alternatives for Tricentis qTest.

Reviewers rate Centralized test management highest, with a score of 8.8.

The most common users of Tricentis qTest are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(51)

Attribute Ratings

Reviews

(1-25 of 28)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Field setting or customization is more user friendly.
  • User friendly tool to map business processes.
  • Supports cloud based solutions too.
  • More integration with another system - integration with SAP to create defects on SAP screens.
February 12, 2024

Tricentis qTest review

Score 1 out of 10
Vetted Review
Verified User
  • Basic Test Case design
  • Tracking Test runs
  • Traceability
  • Poor reliability
  • Poor support and issue resolution
  • unable to track upload/deletion of attachments
  • Frequent unexplained downtimes
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Helps in creating, editing and organizing the test case management
  • Easy to integrate with Jira for for listing the issue
  • Easy to integrate with the test automation scripts of selenium.
  • User interface to be complex while using the Tricentis qTest
  • For mobile application, some more features can be added and can be improved for user friendly
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Orchestrated along with accelerated test automation for open sources
  • providing built -in reports and data on defects ,testing status
  • having Tricentis qTest feature reducing risks and identifying scope of testing
  • having build in custom workflows for any open source solution(Azure,Teams,DevOps)
  • repetitive requirement mapping for particular type story might be time consuming
  • the 3rd party Automation tools are not necessarily supported as it may want you to use Tosca for automation with Tricentis qTest integration.
  • licensing cost is high compared to other competitiors.
  • Ui and navigation throughout is a bit counterintuitive or can be hectic
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • centralized test cases
  • sprint-based testing
  • rich analytics to monitor software quality and scalability trends
  • simpler and more intuitive Interface
  • more extensive integration with third-party tools
  • Real-time collaboration for analysis and report generation
Score 9 out of 10
Vetted Review
Verified User
  • Collaboration
  • Integration with Jira and Azure AD
  • Creation of test scenario from library
  • Analytics and reporting
  • Short idel time logout quickly
  • Need improved UI
October 04, 2023

qTest: The Game Changer

Mahathee Dandibhotla | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • test case management
  • requirement traceability
  • agile project management
  • test data management
  • collaboration
  • reporting and analytics
  • compliance and audit trails
  • incorporating AI and automation
  • strengthening security and compliance features
  • offering more customization options
  • actively collecting and implementing user feedback and feature requests
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Great upload utility to upload requirements, test cases and defects
  • Integration with Atlassian JIRA and other tools
  • Great interface to execute the test cases
  • Excellent reports can be generated
  • The upload utility can still be made simple
  • The user management interface can be made more user friendly
  • Defect Management features to be added.
Nikhil Puniyani | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Easy To Use
  • Reporting is Very Helpful
  • The Analytics And Statistics feature is very Helpful
  • Test Management And Maintainance
  • Requirement Mapping is one of the challenge
  • Sometimes the App works very slow
  • Expensive
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Centralised testing process management
  • Integration Capabilities: qTest seamlessly integrates with various development and testing tools, enabling efficient data exchange and connectivity within the software development ecosystem.
  • Great reporting and tracking capabilities
  • Expensive tool if you are on a budget
  • Custom configuration can be difficult and complex to implement for the first time
  • Learning Curve: Implementing and customizing qTest to suit your organization's specific needs may have a learning curve, and it could take time for team members to become proficient with the tool.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Management of the test creation
  • Create workflow
  • Integration with other tools like azure
  • Report in real time
  • User interface is quite outdated and hard for new users
  • Customisation is less
  • Navigation through different screens and plans
KUMAR PRANAY PATRA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Test case management.
  • Raising defect or bug is very easy and hassle free. We can track the status on the go
  • It has recycle bin for recovering your mistakenly deleted cases.
  • In requirements , we can't add multiple test cases at once, or search multiple cases at once, need to do one by one. Here actually qtest needs to improve.
  • Linking cloud hosted qtest and on-premise TOSCA is very difficult especially when you are working with client system with security wall. It requires tunnelling software which is not recommended.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Smooth process to build up library of automated test scenarios
  • Advanced functions
  • But still easy to use
  • Price can be little high but its a very advanced tool
  • Sometimes it can be hard to point out objects if many objects are close to each other
  • A bit heavy program, needs a good computer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Traceability metrics for the entire SDLC
  • Execute smoke test really fast
  • Integration with other tools for reports generation
  • Improve integration capabilities with Test Automation Suites
  • Access provisioning to ensure security of passwords
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Enterprise Test Case Management features
  • QA process reporting and visibility
  • Allows us to scale our test practice
  • Easy to use and nicely integrates into our SDLC
  • Better integration with our Test Automation suites
  • Ability to customize our test execution reporting
  • User experience could be improved
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Provide a single solution for test case management
  • Provide a methodology of reporting test results
  • Integrate with Jenkins to facilitate automaton
  • Integrate with Jira to facilitate bug reporting.
  • Intuitive use. There is a steep learning curve.
  • More streamlined method of adding licenses. Currently it takes a long time to get a new license when I add staff.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Ease of integration with Jira
  • Ability to customize test case properties
  • Easy to organize and create test plans and having visibility to statistics and execution summary.
  • Data query is slow for large projects (64109 test cases). It's not usable because the screen won't even load.
  • It would be nice to be able to add user to groups directly within the individual user Action menu. Instead of having to create user, assign projects, then go to Groups to add the user.
  • Some simple filtering with the search function or make it context based. So that if I am in Test Design tab, and I run a search, provide results for TC's only. Right now it returns everything from Requirements and Test Runs, etc.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • Capturing screenshots automatically
  • Capturing user inputs automatically
  • Exporting Tricentis qTest Explorer session reports is clunky, and it's easy to forget that you have to enable popups for the domain or nothing will seem to happen
  • It would be nice if the domain we chose when signing up was actually included in the URL
  • Some of the management features are a bit confusing to navigate, like adding a user to the right projects after giving them a license
  • When running in MS Edge, we noticed that the Tricentis qTest Explorer report indicates the browser as Chrome.
  • It's difficult or not possible to use inside VMs or on Linux. We've also had scenarios where using the web extension for Tricentis qTest Explorer slowed our product under test down too much to be able to use it.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
  • Highly customizable: we were able to organize our test cases in unique ways that made our work easier.
  • Connectivity with Jira: being able to pull requirements information in from Jira was a big point for us.
  • Standalone tool: Being a standalone tool on a dedicated server, we were able to have access to our tests regardless of whether our Jira server was down.
  • Tricentis qTest wasn't particularly easy to use, especially for an organization that had not previously used to test case management tools. While there were a lot of things that you could do, the complexity made it difficult to just get started.
  • Not necessarily a comment about the tool itself, but the support that we got (or rather didn't get) from Tricentis left a lot to be desired. We were left to figure out a lot of things on our own. Training and product documentation was also lackluster.
  • The dedicated licenses were very expensive for a fledgling QA team. This prevented us from having enough licenses for everyone on the agile team to work with test cases. This was particularly painful because the full "read-write" license was required for anyone to just view test cases, a point that Tricentis sales staff misled us on.
  • The connectivity with Jira was temperamental and took an insane amount of time to set up the end to get working reliably. Support didn't work U.S. hours, requiring us to sync with them during early morning hours.
Nick Larsen | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Incentivized
  • The organization aspects of qTest are very good.
  • When Sessions does not interrupt testing by bogging down system resources, it is helpful.
  • Parameters is a great module that we have not taken full advantage of.
  • Customer support has been abysmal since Tricentis took over qTest.
  • Over time, it feels like the app is getting worse and worse from a performance, reporting, and integration perspective.
  • Returning to support, a user should not have to write an email to support learning how to file a ticket on the support portal. The support portal could be MUCH more user-friendly.
  • Locating CURRENT documentation for qTest is difficult. Once it is found, the documentation is confusing and often redirects to broken links. Recently, for example, there was verbiage that seemed to indicate that qTest was end-of-life. When I attempted to get clarification on this, Support sent me a link to the document that cause the confusion in the first place.
  • When we signed on to qTest, we had a dedicated relationship manager. That lasted until shortly after the Tricentis takeover. This was very important to me as I am a high-touch client.
Score 2 out of 10
Vetted Review
Verified User
Incentivized
  • Test Case organization and presentation
  • API functionality
  • Simplistic UI
  • Jira Integration
  • Sluggish UI and frequently degraded performance
  • Lacking simple keyboard interactions like shift-clicking to select a list of test cases
  • Dated UI with minimal user benefitting improvements over the years
  • No support for Jira advanced roadmap fields such as 'Teams'
  • Slow and unhelpful customer support
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