Happy Traveler with TripActions
April 29, 2019

Happy Traveler with TripActions

Steve Buckman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TripActions

TripActions is used by all employees traveling on company business.
  • Concierge services are pretty effective overall...
  • The software allows for flexibility so that we can tune the "company policy" settings to find the right balance for us.
  • TripActions has very solid integration with Expensify and has made the expense reporting process much easier.
  • "Receipts" for hotels and car rentals don't include charges billed later (e.g. meal at the hotel, gas for rental car). If users are using that feature they need to submit a second invoice manually to capture that.
  • It doesn't connect to frequent flyer balance information - would be nice to see it in one place...
  • TripActions could integrate a product like Seat Guru to help travelers pick their seat.
  • TripActions is giving us far better visibility into our spend and allowing us to track traveler behavior to help coach travelers (e.g. book flights farther in advance)...
We evaluated a number of products and landed on TripActions... flexibility about company policy; deployment of iPhone app and its integration with Expensify were key.
TripActions is a great product for an organization that has at least several people traveling regularly... However, it is easy enough to use even for occasional travelers.