Typeform - The most powerful, easy -to -use survey making tool in the market right now!
June 10, 2021

Typeform - The most powerful, easy -to -use survey making tool in the market right now!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Typeform

Typeform has helped us in getting real-time customer surveys, NPS scores and so much more. A total game changer tool, but mostly I love the UI/ UX of it and its super-easy and quick to use, which makes it even better. Its like Canva - where you can just [drag], drop and your beautiful survey form is ready. Literally anyone can make beautiful and most importantly engaging survey forms. If you are evaluating, I would tell you, its way better than [SurveryMonkey] and similar competitors. Just go for it!
  • Super-easy to use and create beautiful forms
  • Love the sleek UI/UX
  • Simple drag, drop and create feature
  • Support can be improved a bit, but overall good product
  • Overall positive - improved customer response rate for product marketing teams and now we can quickly make beautiful and engaging survey forms
Nothing much...I have heard many of other product marketers use [SurveyMonkey], but all of them have now shifted to Typeform!

Do you think Typeform delivers good value for the price?

Yes

Are you happy with Typeform's feature set?

Yes

Did Typeform live up to sales and marketing promises?

Yes

Did implementation of Typeform go as expected?

Yes

Would you buy Typeform again?

Yes

Super easy to create beautiful and engaging survey forms in a real quick time!
Right now support is not bad though, but can be improved further a bit. Support can be better a bit...ideally they should have 24X7 support.
Typeform is best suited for -
a) Product marketing teams - who want to know their product market fit, check NPS regularly or do some customer surveys about new feature launch/ check excitement about already launched feature
b) Marketing teams - who want to get real time customer feedbacks

Internally, also HR teams can use it for - employee engagements or planning events

Typeform Feature Ratings

Survey templates
10
Themes
10
Custom logo/branding
8
Changes to live survey
10
Question design help
10
Multiple question types
10
Survey logic flexibility
10
Response tracking
10
Data export
9
Standard reports
10
Custom reports
9
Analytics
10
Vendor-offered crowdsourcing
9
Respondent restrictions
9
Access controls
10
Compliance
10