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UltiPro Review
March 25, 2015

UltiPro Review

Jessica Runyan, PHR | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version

Workplace

Modules Used

  • Recruitment
  • Performance Management
  • Time Management

Overall Satisfaction with UltiPro

We use UltiPro to process payroll as well as for our HR data, recruiting and keeping track of employee time and performance. It solves a problem we were having a few years ago before we implemented because we had six different softwares/ systems we were using to keep track of all of this data, and now it's all consolidated into one which allows us more robust reporting and functionality.
  • Makes updates based on customer feedback.
  • Performance management customer support team is very helpful when cases are opened.
  • Have many delivered reports available for clients to use.
  • Time Management is not very user friendly - it would be nice if it was set up more like Core is instead of being a separate unit.
  • Account Manager turnover has been difficult for us we've had 5 or 6 account managers in 2.5 years.
I've recommended UltiPro to others, but caution them to be very diligent during the implementation process and ask a lot of questions to ensure they understand WHY things are being set up in a particular way and how it could impact them later down the road, and not to be afraid to question what is recommended. We had a rocky implementation as it was the first one I had ever been through for any product.

UKG Pro Feature Ratings

5.4
Employee demographic data
7
Employment history
5
Job profiles and administration
7
Organizational charting
3
Organization and location management
5
6.5
Pay calculation
7
Direct deposit files
6
5.0
Approval workflow
6
Balance details
4
Annual carry-forward and encashment
5
4.2
View and generate pay and benefit information
5
Update personal information
5
View job history
5
View company policy documentation
3
Employee recognition
3
5.0
Tracking of all physical assets
5
6.0
Report builder
7
Pre-built reports
7
Ability to combine HR data with external data
4
Integration with other HR capabilities ()
Not Rated
3.5
Performance plans
5
Performance improvement plans
4
Review status tracking
3
Review reminders
2
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
3.5
Corporate goal setting
2
Individual goal setting
3
Line-of sight-visibility
5
Performance tracking
4
5.8
Job Requisition Management
5
Company Website Posting
7
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
6
Notifications and Alerts
5