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UKG Pro

UKG Pro

Overview

What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Video Reviews

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UKG Pro Review: Relieves Work Load By Employee Self Service Feature
03:05
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Pricing

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What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.ukg.com/contact#contact…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

8.4
Avg 7.9

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.7
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8.3
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.6
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

8.8
Avg 7.9

HR Reporting

Pre-built and custom reports, and integration with external data.

7.9
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8.7
Avg 8.1

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

8
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

8.2
Avg 8.0

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

8.8
Avg 8.0

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.4
Avg 7.9
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Product Details

What is UKG Pro?

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® aims to put people at the center of an organization's strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM), UKG's human capital management solution (HCM) aims to anticipate people’s needs beyond just work.

UKG Pro Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Rich Workforce Insight
  • Supported: One Unified Solution
  • Supported: Simple, Person-Centric Tools and Experiences

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice

UKG Pro Videos

UKG Pro® delivers culture-driven HCM capabilities for midsize to large enterprise companies to support their people through the major and everyday moments they experience in their life-work journey. From HR, payroll, to talent, to service delivery, and everything in between, U...
 Show More
UKG (Ultimate Kronos Group) states every decision, interaction, and experience they offer is created with people in mind, while they building connections through HR and workforce management solutions that help organizations across geographies and in every industry improve HR e...
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We synthesized hundreds of reviews from Trustradius to determine what the top pros and cons of the software are, as well as what Use Cases it excels in.
Which is better for you: UKG or ADP? (small and mid-sized companies)
An overview of the UKG Pro product, including its best features, user sentiment, and recommendations on who the product is a best fit for.
UKG Pro Product Tour

UKG Pro Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUltiPro Global HCM captures country-specific localizations for over 65 countries
Supported LanguagesUS English, UK English, Canadian English, Canadian French, Spanish, Brazilian Portuguese, Dutch, German, Italian, French (France), Filipino (Tagalog), Malay, and more

Frequently Asked Questions

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

ADP Vantage HCM, Workday Human Capital Management, and ADP Workforce Now are common alternatives for UKG Pro.

Reviewers rate Direct deposit files highest, with a score of 9.3.

The most common users of UKG Pro are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(1426)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have harnessed UKG Pro for an array of HR functions which includes managing payroll, overseeing benefits administration, and facilitating human capital management. The software also manages tasks such as onboarding new employees, tracking staff time, integrating benefits into operations, and overall streamlining HR processes. Capabilities include executing payroll, managing employees, and producing BI reports. UKG Pro can also handle tasks like tax reporting and payments. UKG Pro can also promote employee performance by conducting reviews and compensation evaluations.

Employee Data Management: Users have praised the system's employee data management capabilities, which facilitate organization and access to critical information. Users appreciate features such as customizable fields and reports that enhance data visibility and decision-making processes.

Payroll Processing: Reviewers across multiple feedbacks have highlighted the payroll processing feature for its efficiency, accuracy, and user-friendly interface. Manual errors can be reduced by automating complex payroll tasks and calculations thus accelerating the entire payment process.

Flexible Configurability: Many customers have lauded the system's flexibility and configurability options, allowing them to tailor settings, fields, and rules according to their unique organizational requirements. This adaptability allows users to align the system with specific business needs, enhancing overall operational effectiveness.

Outdated User Interface: Users have criticized the software's user interface as outdated, specifically pointing out issues with design elements, confusing wording choices, and poor grouping that collectively hinder efficient navigation within the system.

Lack of Functionality: Reviewers have expressed significant dissatisfaction with the limited functionality offered by the software. Users seek additional features and capabilities to be integrated into the platform to better align with their evolving needs and requirements.

Inadequate Reporting Feature: Users have expressed their disappointment with the reporting feature, describing it as slacking in both effectiveness and user-friendliness.

Reviews

(1-25 of 928)
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Great HRIS and payroll system!

Rating: 10 out of 10
July 12, 2024
Verified User
Vetted Review
Verified User
UKG Pro
4 years of experience
UKG Pro (formerly Ultimate Software UltiPro) is being used as our HRIS and payroll system across the whole organization. The business intelligence reporting addresses so much of our HR and payroll data. We have created manager and BD dashboards for transparency across groups. We have also created many reports for our managers to view. I absolutely love the BI feature and support.

UKG Pro

Rating: 9 out of 10
July 03, 2024
GC
Vetted Review
Verified User
UKG Pro
10 years of experience
[...] uses the Payroll and HR system as well as the onboarding software and UKG Pro Time Management (UTM). [...] also utilizes the mobile app for those employees who work off campus on assignment. My personal use is for our biweekly payroll processing. Reports are also created annually to use with our annual audit and 990 preparation.

UKG Pro is an excellent tool.

Rating: 9 out of 10
July 02, 2024
Verified User
Vetted Review
Verified User
UKG Pro
9 years of experience
I use it to clock in and out, view hours, request time off, view pay statements, view W-2, fill out yearly reviews, and use the Employee Directory. Working in the IT Department, I also support the application on phones for other users.

UKG Pro Best System out there

Rating: 10 out of 10
July 02, 2024
Verified User
Vetted Review
Verified User
UKG Pro
6 years of experience
We use UKG Pro Core HR, Payroll, Benefits Admin, WFM, Recruiting, Onboarding, and Performance Management. By using these modules everything is seamless and makes Admin and Employee process easy. By having access to our Benefit File Feeds makes life a lot easier to confirm if an employee went over to the carrier.

UKG Pro Review

Rating: 10 out of 10
June 26, 2024
Verified User
Vetted Review
Verified User
UKG Pro
10 years of experience
We currently use UKG Pro for benefits enrollment, reporting, billing, Payroll, time management, and vendor integration.

Great Experience

Rating: 10 out of 10
June 25, 2024
UKG is used in our payroll process as well as for adding new hires and keeping track of our employees' records. Through UKG we keep up with employees' time and attendance as well as accruals. I am able to run all sorts of reports needed from birthdays to anniversaries to employee rosters, etc. If we have audits and they need active employees census reports, it is easily done through UKG. Employees benefits and open enrollment are also processed through UKG.

UKG Pro - Great for Larger Organizations.

Rating: 9 out of 10
June 25, 2024
Verified User
Vetted Review
Verified User
UKG Pro
1 year of experience
Although I was not part of the team procuring UKG Pro for the organization, I used it as an HR administrator. I used it to access employee information, benefits information, and effective dates. I also used it to take time off and view the organizational chart. I am currently using BambooHR, which is my preferred human resources software.

UKG Pro for multi company use - holding company's perspective.

Rating: 8 out of 10
June 11, 2024
Verified User
Vetted Review
Verified User
UKG Pro
4 years of experience
We use UKG Pro for payroll, HRIS, recruiting, onboarding, benefits, timekeeping, performance reviews, and report writing/ statistical analysis. Our employees use UKG Pro for self-service to view their pay stubs, request PTO time, complete self-reflection in performance reviews, and complete benefits enrollments. Managers use UKG Pro to approve hours worked PTO requests, conduct performance reviews, and strategically plan their human capital.

UKG Pro is the way to go!

Rating: 10 out of 10
May 23, 2024
Verified User
Vetted Review
Verified User
UKG Pro
2 years of experience
We utilize UKG Pro's full suite of products, including HCM, Benefits, Pay, Talent Acquisition, Reporting, and more! As a fast-growing company, we needed a product that could customize and grow with us while providing valuable metrics and analytics in a way that can be quickly processed visually.

UKG Pro review

Rating: 10 out of 10
May 21, 2024
Verified User
Vetted Review
Verified User
UKG Pro
2 years of experience
We use UKG Pro for all of our scheduling and timekeeping issues. We are in the process of systemizing our timekeeping, scheduling and productivity management.

UKG Pro Works for Me!

Rating: 10 out of 10
May 20, 2024
JH
Vetted Review
Verified User
UKG Pro
15 years of experience
UKG Pro is a our HRIS system which is used for Payroll and Benefits management. We have several of the modules to address workforce management, learning, performance and document management. UKG Pro assists us with the various facets of managing our employees and the HR functions. We have enjoyed the seamless interaction between the various modules which allows for easy integration and use of the product.

UKG Pro Review 2024

Rating: 7 out of 10
February 26, 2024
Verified User
Vetted Review
Verified User
UKG Pro
4 years of experience
We use UKG Pro; Onboarding and Time Management.

We don't get the support we need from UKG Pro or if we do, it's not timely.

We do understand that we are going to have to change Time management because it's no longer supported. We also need to add a scheduling tool.

UKG

Rating: 9 out of 10
February 23, 2024
Verified User
Vetted Review
Verified User
UKG Pro
5 years of experience
We use UKG for HR/Payroll/Benefits. We wanted a system where everything would live and UKG does that for us.

UKG review.

Rating: 4 out of 10
February 22, 2024
MT
Vetted Review
Verified User
UKG Pro
2 years of experience
We use UKG Pro to process the agency's semi-monthly payroll. When we have issues, we use to call the rapid response team and create a case number. We used Paychex before and assigned one person to help us to solve issues. With UKG, sometimes we need to wait for a day or two before someone gets back to us to help us solve the problem.

UKG Pro Review

Rating: 10 out of 10
February 21, 2024
Verified User
Vetted Review
Verified User
UKG Pro
11 years of experience
We use UKG Pro for onboarding internal new hires, Processing Payroll, benefit integration with Plansource, BI Reporting, PTO Tracking/Managing, Reviews etc.

Strong Product.

Rating: 8 out of 10
January 29, 2024
Verified User
Vetted Review
Verified User
UKG Pro
1 year of experience
I am an HR Director, and I use UKG Pro every day. UKG Pro is our HRIS system of record for nearly 625 employees. In addition, we utilize the UKG Pro recruiting and onboarding. UKG Pro gives me the ability to drill down into the organization and create helpful reports for measuring turnover, retention, etc.

UKG - Valuable Asset Software

Rating: 10 out of 10
November 27, 2023
MR
Vetted Review
Verified User
UKG Pro
25 years of experience
We utilize UKG for Talent Management, Human Resources, Benefits and LMS. The system allows for robust features that provides that great employee experience.

UKG Pro Changes Lives in the Auto Industry.

Rating: 9 out of 10
November 14, 2023
Verified User
Vetted Review
Verified User
UKG Pro
5 years of experience
I have every platform with UKG except for Learning and People Assist. I use all things UKG Pro for my everyday job, from hire to retirement and timekeeping to payroll. Our latest implementation, UKG Dimensions, helped us to get our managers off of their PCs and back on the floor with their teammates.

A good product that can become better.

Rating: 8 out of 10
November 14, 2023
SP
Vetted Review
Verified User
UKG Pro
1 year of experience
Superior Grocers uses UKG Core, Pro Workforce Management, Recruiting, Onboarding, Benefits Admin, Performance Review, Attestation, Schedule & Forecasting, and Document Management. Our biggest challenge has been the separation between Core, Benefits Admin, and Plan Source. It seems that we are dealing with three different worlds, especially between Benefit Admin and Plan Source. To be more specific, Plan Source picks up the detection date when a change has been made in UKG Core instead of the effective date. Another item is with UKG Pro Workforce Management and employees being able to modify their punches. I think it is a great feature to allow our employees to add their missing punches using their mobile or PC, but we have discovered that our employees are modifying their existing punches. The Function Access Profile does not allow you the option to select whether you want your employees to add, delete, or modify. I am a big fan of UKG products, and I believe with a little attention to these items, UKG customers like myself will be highly satisfied.

Partner for Life - Setting you up for Success

Rating: 10 out of 10
November 08, 2023
BH
Vetted Review
Verified User
UKG Pro
7 years of experience
UKG Pro is the HRIS platform that manages our people data across the organization. We were seeking a unified solution to eliminate issues with disparate systems. UKG Pro helped simplify processes, allowed the HR team to become more strategic, automated workflow to reduce data errors and introduced self-service to our associates.
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