Unitrends Support Wows Customer!!
May 10, 2021
Unitrends Support Wows Customer!!
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- Unitrends DRaaS
- Unitrends Forever Cloud
- Unitrends Recovery Series Backup Appliance
Overall Satisfaction with Unitrends Data Center Backup and Recovery
Hands down, Unitrends Support is the best in the business. Over twenty years in the industry and I never cringe reaching out to Unitrends Support. They are always kind and knowledgeable, getting to the root of an issue with expediency. The product is easy to use and rock solid reliable. There was no buyer's remorse with this purchase. We are very pleased.
- Ease of use.
- Top notch support.
- Reliable backups and recovery.
- Granular options.
- No suggestions for improvements.
- Digital insurance - users have accidentally deleted files and folders. We have always been able to restore their data. Always.
Do you think Unitrends delivers good value for the price?
Yes
Are you happy with Unitrends's feature set?
Yes
Did Unitrends live up to sales and marketing promises?
Yes
Did implementation of Unitrends go as expected?
Yes
Would you buy Unitrends again?
Yes
Commvault - unnecessarily complex. Unitrends is much more straightforward.