Happy Unitrends customer!!
October 14, 2016

Happy Unitrends customer!!

Brant Asplund | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Unitrends Recovery Series Backup Appliance

Our network is comprised of 12 various application servers and many PCs. Unitrends is used to perform the bare-metal backups of this equipment and the daily backups. These are used for disaster recovery scenarios and day-to-day file restores. We have also used the bare-metal feature to quickly deploy new PCs in our environment.
  • The scheduling features and options allow for us to easily create custom backup jobs for any situation.
  • The "Reports" features allows us to monitor not only the jobs in completed and in progress, but also the space available on the unit and what backups are being stored.
  • The "Archive" feature allows us to copy this data to a secondary disk occasionally and move it off-site.
  • The management features within the client allow us to push the install of the agent from a central location as well as apply updates to these agents as they are released.
  • Generating reports and getting them to Unitrends can be cumbersome. Other programs automate this and that would be a nice feature.
  • The proprietary nature of the hardware means we will have to continue to make purchases through Unitrends as we upgrade the system.
  • It is one of the more expensive solutions on the market in both initial cost and ongoing support.
  • We have a training room which mirrors our live environment. With Unitrends, we were able to build this in hours rather than days using the bare-metal features.
  • Using Unitrends, we were able to retire several solutions used to backup servers across several OS versions.
  • The Unitrends features allowed us to migrate servers to new hardware, saving time and money.
Unlike some other solutions we looked into, Unitrends was a bundled solution which included hardware and software. Any problems we have with our Unitrends appliance takes one support phone call and there are no issues regarding compatibility or a secondary vendor that may be to blame. We investigated several software solutions and determined a software / hardware solution would be best for us.
Both the bare-metal feature and the file-level backup feature allow us to create backups that can easily be restored to either the original target location or a new one. The web-based client is simple to deploy and, with some training, easy to use. We have been able to manage this hardware both in-house and from a remote location.

Unitrends Feature Ratings

Universal recovery
Instant recovery
Recovery verification
Business application protection
Multiple backup destinations
Incremental backup identification
Deduplication and file compression