Upserve for the win
Katie Kleyla | TrustRadius Reviewer
November 22, 2019

Upserve for the win

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Upserve POS (formerly Breadcrumb)

We use Upserve to track sales + as our POS for the restaurant. It has helped us track goals as well as being a completely integrated POS system that runs well and is easy to use on iPads.
  • Customer service over the phone.
  • Menu options as a POS.
  • Tracking sales & expenses.
  • Adding menu features are kind of difficult, but once it's in, it's in.
  • iPads are expensive.
  • Able to track business easily over specifics dates.
  • Able to tracks certain server's progress + sales.
POS systems are always evolving. Breadcrumb continues to stay on top of the game.
They always pick up the phone 24/7 and you don't have to go through a long list of automated messages.

Do you think Upserve POS (formerly Breadcrumb) delivers good value for the price?

Yes

Are you happy with Upserve POS (formerly Breadcrumb)'s feature set?

Yes

Did Upserve POS (formerly Breadcrumb) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Upserve POS (formerly Breadcrumb) go as expected?

I wasn't involved with the implementation phase

Would you buy Upserve POS (formerly Breadcrumb) again?

Yes

This is a great system for busy restaurants, but it may be too complicated for simple places.