Crazy Egg

Crazy Egg

Score 7.9 out of 10
Crazy Egg
Starting at $24 per month
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Overview

What is Crazy Egg?

Crazy Egg is a heat map web analytics product.
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Pricing

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Crazy Egg

$24.00

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Demos

Crazy Egg 101
01:05
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Product Details

What is Crazy Egg?

Crazy Egg is a heat map web analytics product.

Crazy Egg Video

Crazy Egg 101

Crazy Egg Integrations

Crazy Egg Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Crazy Egg is a heat map web analytics product.

Contentsquare, Decibel by Medallia, and SessionCam (discontinued) are common alternatives for Crazy Egg.

Reviewers rate Implementation Rating highest, with a score of 9.2.

The most common users of Crazy Egg are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews

(1-25 of 35)
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Score 9 out of 10
Vetted Review
Verified User
Crazy Egg report helps us to identify the user interaction on our website. We have configured Heatmap on all our web pages. Through this report, we could identify the performance of each content and the user's interest. We do modify the pages based on this report and improved the user experience on our website.
  • It is easy to set up, manage and track the user's behavior on our website.
  • Helps us to improve user experience.
  • Using this tool, we could increase our website engagement and conversion rate.
  • It would be great if they share high level reporting
  • Expecting native app option
Easy to set up, and helps us to find the user behavior on our site and improve the conversion rate. The heatmap shows us where our users drop off on our site, which specific CTA gains more clicks, and which content should be modified to make our visitors stay on our site and make them purchase our product.
Ashley Chiu | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Crazy Egg has been a legacy tool that we've used, but I don't think we've used it to its fullest capabilities. With that said, we've used it to view heat maps of traffic (and we share those images in reports) and we've more recently used the session recording tool to observe users interact with our website in real-time.
  • Price is competitive
  • A/B testing
  • Session recording is not very reliable.
  • Hard to target some of the features, too broad.
If you're looking to pair this with other analytics tools and you're price sensitive, this tool might work for you. Unfortunately, for what we need, I'm not sure it's the right tool for us alone. The session recording feature, which I have personally been using more, is not really giving a good sense of what users are doing. Sometimes I'm watching sessions and I see nothing, just a blank screen. Alone, it's not enough to give me a good picture. The price is competitive, though, and I'm sure if we were pairing it with our A/B testing tools, this would be helpful.
Score 8 out of 10
Vetted Review
Verified User
We leveraged Crazy Egg to get a more in-depth idea of how customers were engaging with our site and identify what they were most interested in, beyond just clicks. The platform helped us map areas of interest including what areas of the page customers remained on the longest and what their mouse hovered over for the longest period of time.
  • Easy to use
  • Simple implementation
  • Reliable tracking
  • Overly simple for technical users.
  • Less advanced for enterprises.
  • Lack of integrations with other analytics tools.
If your company is newer to analytics and you are just starting to learn more about your customers and how they interact with your site, Crazy Egg is a great digital tool to get you started. It helps you learn more about what’s working on your site and what can be improved.
Osama Khan | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
We wanted to see how our website was being used. Crazy Egg has a lot of features to discover how users are interacting with the elements on the webpage. The heatmap shows where the users are clicking the most. The Rage Click shows elements that are inactive but looks like elements that should be clickable. There is a survey option that is simple and easy to set up for direct feedback from the users. A/B testing is available to see which version is a better solution. Crazy Egg does a good job of revealing user interaction and is especially useful when you want to upgrade your website for a better user experience.
  • heat maps
  • recordings
  • surveys
  • page time loads
  • price
  • adding entire website to snapshots
Crazy Egg is good for gaining insights into where users are clicking and knowing the load time of your page. The WordPress plugin is really easy to use. Other websites will require adding some JavaScript Code. It is a little tedious if want to add all the pages on your website. You have a limited number of pages you can add before you have to upgrade to a higher package. Single Page Applications take more steps to track and create a snapshot.
Score 9 out of 10
Vetted Review
Verified User
Crazy Egg helps us to visualize the areas of our website where users click the most. It helps us to know what users are interested in most on our website. Crazy Egg helps us to know where our users come from. It also gives us an idea of what section of our website is being interacted with most by our users. This is crucial business intelligence required to improve the effectiveness of our website.
  • It generates heatmaps based on what users clicked on the website. Helps you with a visual representation of the user's actions.
  • It generates a scroll map checking how far users scroll on pages and when they lose interest in the content.
  • It generates Overlay and Confetti to track a website's operation.
  • Takes a screenshot of the URL, collects all the clicks on it, and then projects it as a heatmap on the screenshot. This makes it easier to understand.
  • Sometimes the snapshots record fewer visits as compared to another page variant even when traffic is evenly distributed between the two.
  • Crazy Egg has limited heatmap visualizations.
  • Need to delete snapshots after it reaches the max limit. It happens fast if you are taking both mobile and desktop views of pages.
If you as a Website owner, Web developer, or Web Designer wants to know what section of your website is being liked by people you can use Crazy Egg software. If also want to know what content or page is relevant to people and what product or service is catching people's attention then Crazy Egg helps you with a heatmap tool, and scroll tool to help you understand the incoming traffic using a visual representation. If you require to fully automate your social media campaigns then it may not be very relevant to use as there are other software that caters to it. They do not have the functionality of Crazy Egg built in them.
Score 6 out of 10
Vetted Review
Verified User
We attend from Crazy Egg to help us focus optimization on high valuable pages/zones in pages. We often develop hundreds of web components and functionality that customers don't like or ignore. Crazy Egg was there to get a real ROI by discarding useless zones and positioning important features where users clicking
  • Visual rendering of mouse clicks
  • User time spending on pages
  • Price
  • Support is lower than average paid products
  • Integration with other software
When the specific zone of the screen is related to a feature (like standard buttons) crazy egg gives a detailed map of what is going on on the pages for users. The limits are on pages with a lot of underneath js/CSS, Crazy Egg can somehow mismatch and you don't have accurate results
Zachariah King | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
We use Crazy Egg to help us get into the mindset of our website visitors. As a business owner and website "owner", you are never 100% sure what your site visitors are doing. Crazy Egg helps us plan and in some cases improve the overall layout of our subscriptions (sign up's), the positioning of adverts, and in some cases even articles. It has also helped us adjust the length of our web articles based on how long people are prepared to read. It gives us a glimpse into the eyes and thoughts of our visitors/readers.
  • Set up is fairly easy. It auto suggests some settings.
  • It allows you to duplicate campaigns so you don't waste time to run a new campaign.
  • Reporting - this is the best part of Crazy Egg as you get to "see" the results.
  • The pricing has been a bit of an issue for a smaller user like ourselves. Their smallest pricing option is for up to...30 000 visits I think and costs around $29. We wish they had a smaller option (though you can contact them and ask directly for their enterprise option)
I think it is best suited to a professional who is offering multiple clients feedback and advice as opposed to a small single user (unless the single user has a larger operation or large domain with lots to track, then it would make perfect sense). It just feels more suited to tracking a lot of pages and multiple reports over the "casual" user who is just dipping their toes.
Score 7 out of 10
Vetted Review
Verified User
Crazy Egg has been used to help us understand how our customers and visitors to our site interact and use our services. It gives us an idea of what is working and what is not, what people are seeing and/or missing. It allows us to see where we can make improvements, move things for better visibility and identify any navigation problems.
  • It lets you know where there is any 'dead' space on your website interface
  • You find out what is interesting to people and how this changes depending on where people are coming into the site from
  • It gives a good visual representation of site visits rather than a boring written report
  • Sometimes the data can be difficult to understand and can be overwhelming
  • The refresh time can sometimes be a bit glitchy
If you want to know where site visitors are coming in from it's great and you can tailor your comms to best capture your audience. You can also find out where you need to focus your attention to improve your site, identifying dead space or moving info to different locations to make it easier to find.
Score 10 out of 10
Vetted Review
Verified User
We used Crazy Egg within our ecomm department to track click behavior of our customers. It helps us to learn where our customers are engaging the most, what content draws their attention the most, and it gives us insight into how much of the content users are actually seeing. We use this information to drive content placement, CTA placement, landing page length and more.
  • It provides a very visual representation of user behavior.
  • It makes it very clear what elements of your content are getting the most interaction.
  • It seems there could be a better, more efficient way to organize past snapshot data.
Crazy Egg can be very well suited to integrate your marketing and creative teams, to explore our layout and design affect your users behavior.
Meredith Walter | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Crazy Egg is currently used by my organization to understand visitor interactivity with newly released landing pages. We combined this data with our analytics data to start telling a more wholesome story with data. We often time triangulate Crazy Egg, Google Analytics, and survey data to understand areas of improvement and guidance for A/B testing.
  • Easy implementation on site.
  • Easy to understand visual reporting.
  • Easy (and fast) set up.
  • Great UX and UI within the tool.
  • I wish there was more customer support to lean on for test ideas and how to use the tool to our advantage. I'm sure there is a ton of value we haven't unlocked yet.
  • Sometimes the test set up for different devices is a little clunky.
  • On our sites, we have a ton of pop-ups. Despite checking off the "omit pop-ups" on the test set up, we still capture the pop up on the page's image which can cover up a ton of retail space to analyze.
Crazy Egg is a great tool for those starting out with heatmap and clickmap tools. It has a user-friendly interface with extremely easy set up that can be implemented via Google Tag Manager instead of tapping into a developer resource. The visual reporting is easy to understand with the ability to filter by traffic source so that you can segment your analysis.
I think support is an area where Crazy Egg is lacking. I would love to have a quarterly check-in with a Crazy Egg rep to understand what kinds of changes have been made to the platform and what is on the horizon. I also think a quick consulting sessions with a rep could be extremely beneficial, as I'm sure there are ways to use the tool that we haven't even thought about yet that would be extremely insightful for our team.
Aaron Treguboff | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Crazy Egg is used exclusively by the marketing department! Myself, the paid media specialist, design team, and front-end developer all use the software frequently. Crazy Egg answers the question that all digital marketers ask.... how is my website being used by a real person? The heatmapping alone has led to radical changes to our website that has brought in large conversion rate changes on downloads, demos, and blog subscribers. It also provides a data-driven way to quantify the effects of a design change to the website or provides data to prove that a certain update should be made on the website. Crazy Egg is used often and provides the information we need to make high-level decisions on our website, landing pages, and more!
  • Heat mapping! Essential--you having a solid heat mapping software that shows where people are scrolling and what they are doing on your website is reason enough to get this software!
  • Oh, you want more reasons? Well, what about A/B page testing...
  • Still more? Okay, last one--recordings of actually sessions from visitors, so you can watch exactly what they are doing and see where they are getting hung up on your website or in some cases, things they are looking to click on that you didn't realize was important to end users!
  • Ahh, I honestly can't think of anything. All the features work as you expect. If I had to be super picky, the recording videos could use some deeper filter options.
Crazy Egg is perfect for all organizations that are looking to understand their website traffic more deeply (In particular though--I think Crazy Egg really helps the SMB area as the pricing is very affordable to other options out there). Crazy Egg is perfect for tracking how far users scroll down the page, what they click on, where they come from (seriously--you want to see if a Mac user clicks on more things on your website than a Microsoft user, you can 100% do that with Crazy Egg). You can see session recordings, and create website A/B tests. Basically, Crazy Egg is your one-stop shop for digital analytics and A/B page testing!
Sanjit Mandal | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I have used it to help clients better understand how their website was or was not working for them. It is one thing to tell clients their website would not convert well, or they needed to create or move their CTA above the fold. However, when I should show them it was more convincing. To understand how visitors interact with websites is helpful in understanding how to improve it to ensure the goal of the website is met.
  • Website interaction details (confetti, heatmap, overlay, and scroll map).
  • A/B testing.
  • Record visitor interactions with the website.
  • A month to month plan.
  • Special trail or discounted rate for entrepreneurs or new website owners.
  • Phone support.
  • More "how to" YouTube videos.
Websites should have a goal. CrazyEgg can help a business owner or website designer understand if the visitors are meeting the goal and if the website is driving the visitor to that goal. Many need to see the track or journey of the visitors before they understand that their website needs a little tweaking.
May 25, 2018

CrazyEgg Review

Score 7 out of 10
Vetted Review
Verified User
Crazy Egg is used by analytics and optimization department within Marketing.
  • Easy implementation
  • High level, visual reports
  • Low cost
  • Not enough detail in reporting.
  • Does not have aggregate reports that are usable in decision making.
  • Interface issues and slow updates.
[Crazy Egg is well suited] to view user behavior on a website, such as scrolling, clicking etc.
Score 8 out of 10
Vetted Review
Verified User
In a process of understanding user journey on the website - we have thought of seeking a help of a tool which gives complete information on heatmaps, clicks and also gives user recordings. We have tried a few tools earlier but to some point, we are not happy with the outcomes and finally, we have preferred Crazy Egg. We tested and we got it.

It is used by me (marketing team) where I generate meaningful insights and deliver to sr.managers and stakeholders about how the user is performing with clear numbers. Crazy Egg addresses business issues in web marketing. The information says what are the do don'ts or what can be done better for that web page in order to engage the audience
  • Heatmap and scroll maps are definitely the biggest asset for Crazy Egg and this helps every marketer/business user to think a lot about the website and of course! this is the selling point for them too
  • Confetti feature is the 2nd and yes more important feature for someone who loves to compare user data with visits on the website. One need not go web analytics tools for other information as Confetti feature does most things happen
  • Overlay feature lets the user see clicks on every segment of the page with overall visits and LIVE visits.
  • Funnel analysis is definitely a missing feature and has to be initiated as users journey across pages is more important to understand and detailed view of conversion rate is important to analyze for any business user. As we live in the world of conversion rate
+ I strongly believe that this tool helps when a firm has good user count (depends on business model) as most of these tools are data friends. More data - more valuable insights
+ Best fit if someone who is looking for deeper insights of individual page
- Not suggested for very fewer visits of a website. Suggested to improve better visit count
The support team response was pretty clear and easy to understand and again it all depends on how one asks the question. If our query is easy enough then any support team can answer in ease
Score 8 out of 10
Vetted Review
Verified User
We use Crazy Egg to help direct UI and UX strategy.
  • I love the scroll mapping. It's a great way to gauge how visitors are interacting with our content.
  • We use this after on page changes to look for new behavior patterns.
  • I'd like to see integrated A/B testing capability.
This provides high level data on visitor interactions with your website. We use this to help determine placement for our most important content, and to monitor page design changes.
September 23, 2016

Very powerful

Christian Capuani | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Crazy Egg is a powerful suite of tools to explore users' in-page interactions. It shows clicks and scrolling activity by heatmaps and other charts. I especially enjoyed the opportunity to analyze data by segmentation: many competitors do not offer this key feature. It could be expanded with other tools like form analysis and screen recording.
  • data segmentation
  • list report
  • link analytics in Overlay report
  • Would like to see: form analysis, screen recording, and surveys
It can be very useful for analyzing users' behaviour at your website and optimizing the page layout. It offers a lot of data and heatmaps.
Kyle Brice | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Crazy Egg was used throughout our departments. From developing ongoing user engagement strategy, to initial research and discovery for overall user experience, Crazy Egg is a platform that we would use with almost every client. It's a simple platform with a low cost that can actually provide huge value for a project. The number one thing Crazy Egg allows us to do is provide quantitative data for user engagement, which previously would require qualitative feedback.
  • Tracking page scroll, e.g. how far users are willing to scroll down the page.
  • Click tracking with visual heat mapping of results, identifying the most clicked on aspects of a site.
  • Mouse tracking, to determine which aspects users may be hovering over but not clicking, or aspects that users are having a hard time finding.
  • The free version only allows you track a limited number of pages.
  • Gathering statistical significance takes 30+ days, so to get actionable results you may have to run tracking software for multiple months.
  • The data doesn't always contain context. While the data is quantitative, sometimes you have to makes assumptions about user intent.
  • Does have the ability to slow down page load time, which is really only an issue if your site is already experiences page load speed issues.
Crazy Egg is a great product for basically any site. Obviously you'll want to tailor your use to match your site goals, and align with level of traffic. Crazy Egg really is transparent about what the platform can and cannot do. The only negative factor you may run into is a delay in page load time, resulting in milliseconds of additional load time.
Score 7 out of 10
Vetted Review
Verified User
Crazy egg is being used by the analytics department as well as the marketing department. along with other solutions it is used to give a comprehensive idea on how people are using our pages and what can we do to optimize these pages, or what A/B tests to suggest. The analytics team use it to monitor new projects along with other analytics solutions and broadly oversee the performance of online marketing campaigns while the marketing team use it to optimize landing pages for campaigns.
  • Crazy Egg does a good job in helping us visualize users' page activity.
  • Helps us see how a user views a page.
  • Saves snapshots and results of pages so we can compare results and export them.
  • Easy to add to pages using WordPress.
  • The interface is confusing sometimes, especially if you have a lot of snap shots of pages running or stopped. It takes time to find the snapshot you need.
  • Results should be taken with a grain of salt and use other solutions to back it up.
  • It would be nice if they had more feature that suggests improvements to your page.
Crazy egg gives you a good idea of how users are seeing your site and how they use it. It's a great tool to have when launching new sites or new pages. But by no means is this is a standalone solution. Always backup your results with numbers from analytics and other solutions.
Gitai Ben-Ammi | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
The primary use of Crazy Egg is heat mapping so we can determine whether a design is effective. It is also used for placement of material, and finding areas to test. A good example is we recently launched a page with a very large hero image that was not actually a clickable element. We found numerous clicks on it, which indicated that visitors believed it to be a banner. We're now testing adding CTAs to that hero image. In other instances, we've been able to determine that certain content was simply seen by no one and we were able to scrap it, leading to quicker load times and more concentrated content. Even more important has been finding material below the fold that was being viewed frequently, which let us know which content was truly important.
  • Click Mapping - it is valuable to know where visitors are clicking and Crazy Egg does this.
  • Scroll Mapping - I think this may actually be even more valuable. There's often a bias toward very long pages and being able to clearly show how this is damaging the ability to have a visitor receive the message has really helped our designers reorient expectations.
  • Segmentation - In addition to mapping clicks, Crazy Egg does a good job of differentiating who has been clicking where based on technology, new/return visitors, and other visitor properties.
  • Single Page Applications - if you have a single page application, it's difficult to get the click mapping to work for anything beyond the first view of that page. You need to be able to add very specific code, which detracts from the otherwise easy use of the tool.
  • Exports - Exports take a really long time and are necessary as your ability to have teammates log in is extremely constrained by the pricing model.
  • Responsive Pages - I recognize this is a big ask, but I'd like to be able to see how things are clicked when the page is in a different configuration. It's not served in the same manner on a phone as on a desktop, so seeing the snapshot reflect that configuration and the appropriate clicks would be great.
I think Crazy Egg is a pretty good tool for static pages where there's little interactivity. You'll get a really good grasp at what's being looked at and clicked on, but unless you've got some dev resources, if you have a site that's heavy on single page applications, you're not going to get nearly as much value out of it.
Score 7 out of 10
Vetted Review
Verified User
We use CrazyEgg to do heatmaps and scrollmaps for different devices across a variety of websites. The heatmaps allow us to see the elements of a page that users interact with on desktop and mobile devices, and the scrollmaps enable us to see which content people see as the navigate the page.
  • Provides heatmaps that shows you the elements on your site that are and aren't performing well.
  • Provides scrollmaps so you can see how far down a page users are scrolling and which content never gets seen.
  • Screenshots show you how your website looks across a variety of different devices.
  • Provides a type of clickmap called confetti that enables you visualise clicks by segments - device, new/returning visitors, campaigns and other metrics.
  • Visualisations are limited - CrazyEgg doesn't offer attention maps or mousemove maps like some products.
  • Screenshots can take the better part of a day to generate. If you've got large traffic and want quick insights, CrazyEgg isn't the right tool.
  • No automation - if you want to run a set of heatmaps regularly to keep track of frequently changing content, this needs to be done manually.
  • No integrations with A/B testing tools, which would be very helpful.
  • Customer support experiences haven't been great. All requests seem to be managed by one person, who isn't interested in helping fix bugs and is generally unhelpful.
Crazy Egg is great if you have static content and want to be able to easily set up heatmaps and scrollmaps to see how people interact with your webpages across different devices types. Straightforward and reliable.

In circumstances when you want fast turnarounds, Crazy Egg isn't the right tool as the visualisations often take the better part of a day to generate. It also doesn't perform well if your site has dynamic content - either AJAX-driven or dynamically expanding.
While support is willing to respond, the responses themselves aren't that helpful. The can often be antagonistic, sarcastic and contain no more than basic answers which don't help move the issue towards resolution.
Score 8 out of 10
Vetted Review
Verified User
Crazy Egg is being used by e-commerce department to track user engagement with our site. We can pinpoint a page on our site and monitor the interaction using Crazy Egg's heatmap, scrollmap and confetti (clicks).
  • Easy integration. When we first started Crazy Egg, I was able to quickly and easily add it to our tag manager.
  • Quick setup and live URL testing to make sure test is properly working. There's no guessword; I plug in the URL and it does the work!
  • It's a simple software to use for quick information about how user's are interacting with our site. I don't have to jump through a lot of hoops to get to the data.
  • The largest thing we've struggled with is the Optimizely integration. I've contacted customer service a few times to get it properly setup. Customer Service is always friendly and helpful; they provide clear steps to get it setup. Unfortunately despite clear instructions, they are tedious, and if not completed in the correct order, the integration with Optimizely does not work. My success rate with the integration is less than 55%.
Crazy Egg is well suited for measuring user engagement on your page. In the last 12 months, we used the software to gather baseline data for future updates. Recently, we've tested the product page engagement after an important release that improved product page layout. We've also used Crazy Egg to answer the question: Are customers seeing buttons that fall below the fold in our cart?
Score 9 out of 10
Vetted Review
Verified User
Crazy Egg is an important tool for our PPC and SEO campaigns. We use it to engage in CRO opportunities and help clients get a better conversion rate out of their traffic. We use it in paid search for landing page development.
  • Shows hot spots of content
  • Adds extra value to client's campaigns
  • Provides data driven recommendations for CRO
  • The export of the snapshot link is time sensitive and not that easy to present to clients
  • I wish it could be integrated into other dashboards
  • The plans are kind of expensive
I find it best for content placement onsite, CRO campaigns, and landing page development. I use it more than any other CRO or heat mapping software. I am limited to only a certain amount of clients I can use it on and the snapshot constraints and plan make it not suitable for all my roster.
Score 10 out of 10
Vetted Review
Verified User
We use it to get Heat and scroll mapping analytics. It is being used to Demand Generation. It helps us assess how customers are interacting with our website pages.
  • Heat mapping
  • Scroll mapping
  • Mobile / Desktop comparisons
  • Easy set up
  • Storing older tests - You must download and store them.
  • Allow easier upgrading to allow for more Snapshots
Crazy Egg is great for smaller to medium size businesses to get heat map data on their websites. The price is very reasonable. It has an easy set-up. It will help them identify and correct website problem areas. Larger companies will need it for snapshots. Ask how many snapshots are needed for your size of company.
Score 9 out of 10
Vetted Review
Verified User
We are currently Running around 90 snapshots. We use Crazy Egg to to measure traffic flow for our customers homepages and main landing pages. We use Crazy Egg reports to discuss ways to the client to improve there website and create A/B testing plans from this data.
  • Using Crazy Egg on homepages help show our clients what visitors are clicking on or NOT clicking on. The detailed Reports that Crazy Egg gives make our jobs easier when convincing a client to change layout or design or content and maybe try an A/B test in the future.
  • We Use Crazy Egg on internal Landing pages as well to see how visitors are reacting to them. Again, The detailed Reports that Crazy Egg gives make our jobs easier when convincing a client to change layout or design or content and maybe try an A/B test in the future.
  • Downloading the reports is very easy today and easy to view with the client. Also the new user interface to set up test is very easy to use.
  • The Overlay feature is very cool but hard to read sometimes and hard to share with clients using screen shots.
It helps prove that content, color or layout can affect a visitors path.
Ishaan Bazaz | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Crazy Egg is an awesome tool for heat-mapping, by far the best in the market. The confetti tool is something that I didn't find in other vendors. However, Crazy Egg should start implementing Session Replay also as heat-mapping and Session Replay go hand in hand. Otherwise the product is worth a rating of 5/5.
  • Heat-Mapping
  • Confetti Tool
  • Session replay
  • Filters
Crazy Egg is best for heat-mapping - especially with the use of confetti tools. I would like to see Crazy Egg implement session replay as well.
coz they are very responsive and helpful
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