Overall Satisfaction with VanillaSoft
I was the only user of VanillaSoft from within my organization. VanillaSoft solves the biggest issue with sales - which for us is follow-up.
- My conversion rate jumped as as soon as VanillaSoft provided SMS.
- VanillaSoft allows me to rapidly contact all my leads based on Last In, First Out.
- VanillaSoft would improve if they allowed other email service providers to offer their product line through their system. This is the only issue I found with VanillaSoft.
- During the busy season, VanillaSoft allows me to accomplish so much due to their events option.
- My sales season is from April until about Nov whereby I am busy all the time. VanillaSoft allows me to bump up my sales without adding staff.
VanillaSoft beats both AgileCRM and salesforce hands down. VanillaSoft is simple to use, and functions effortlessly. Both AgileCRM and Salesforce require too much tech know-how. I like to know someone takes care of the tech so I can focus on proving the best experience for my borrowers.
Do you think VanillaSoft delivers good value for the price?
Yes
Are you happy with VanillaSoft's feature set?
Yes
Did VanillaSoft live up to sales and marketing promises?
Yes
Did implementation of VanillaSoft go as expected?
Yes
Would you buy VanillaSoft again?
Yes