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VanillaSoft was the Key to our Growth in Enrollment
December 19, 2020

VanillaSoft was the Key to our Growth in Enrollment

Joe Sego | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with VanillaSoft

VanillaSoft is our sales CRM in both our call center and at our school campuses. VS has helped us unify communications between our outreach call center and admissions reps at the schools. VS has been most effective by allowing us to eliminate unnecessary calling by giving us the ability to communicate wrong numbers, non-interested leads, etc. by removing them from calling queues.
  • Click to dial, texting, and emailing.
  • Lead flow management.
  • Lead prioritization.
  • Email response history linked into the record would be nice.
  • A bulk text blasting platform...even if 3rd party.
  • Upgrade to the live dashboard.
  • Since rolling out VS to all of our schools, we have seen a 20% increase in enrollment.
  • VS's VoIP integration (VS Connect) literally saved our business during the pandemic.
  • VS has streamlined our outreach and made us far more efficient.
VanillaSoft is far more user friendly than any other CRM I have ever used. With GoldMine, CampusNexus, etc., we were never able to make changes ourselves. Any changes had to be made by developers. With VanillaSoft, you can completely customize the experience yourself and you don't need to be tech-savvy to do it. VanillaSoft understands sales-engagement like no other company and has designed its product to be as dynamic as the sales groups that use it.

Do you think VanillaSoft delivers good value for the price?

Yes

Are you happy with VanillaSoft's feature set?

Yes

Did VanillaSoft live up to sales and marketing promises?

Yes

Did implementation of VanillaSoft go as expected?

Yes

Would you buy VanillaSoft again?

Yes

If you are a phone, text and email driven sales group AND you'd like the ability to set up and customize your own CRM platform....look no further than VanillaSoft. The ease of set-up is amazing. The support is top-level and the reliability is near perfect. With VS, you don't need to wait on "developers" to build your platform. A novice can jump right in and build a fully custom sales-engagement tool that is sure to improve overall outreach efforts.