1. Home
  2. Sales Incentive Compensation Management Software
  3. Varicent Reviews
  4. User Review of Varicent
Data Transparency
Updated November 02, 2021

Data Transparency

Alberto Del Moral | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Varicent Incentive Compensation Management

[Varicent Incentive Compensation Management] is being used for the entire organization, but only the sales teams is able to visualize their objectives, sales, achievements and incentive collection.
  • Customer service
  • Agility
  • Good work tools
  • Customer service in other languages, for example Spanish
  • Fewer compensation calculation errors
  • Increased transparency into compensation plans
In our case the use is quite interesting although [only a] few times a month since the information is loaded monthly
Two weeks ago I needed to modify some characters on the web and they informed me that I could do it myself as an administrator, they contacted me and help me make the changes I needed
I do not put a 10 for the topic I mentioned above, loading the data is sometimes quite laborious, if it were a little easier it would undoubtedly be a 10
We decided on Varicent since, due to audits, an external company was needed to deal with incentives, and Varicent is the example of what was needed.

Do you think Varicent delivers good value for the price?

Yes

Are you happy with Varicent's feature set?

Yes

Did Varicent live up to sales and marketing promises?

Yes

Did implementation of Varicent go as expected?

Yes

Would you buy Varicent again?

Yes

[Varicent Incentive Compensation Management] is quite visual and easy to use for users.
For the administrators of the tool, we would like it to be a little easier to load information

Varicent Feature Ratings

Sales ICM
9.1
Sales compensation plan creation
10
Complex sales crediting
9
Sales compensation process automation
9
Incentive auditing/regulation compliance
10
Sales compensation dashboards & forecasting
8
Incentive modeling
9
Agile incentive strategy
9
ICM mobile visibility
9

Using Varicent Incentive Compensation Management

120 - All sales teams
2 - from the Commercial Excellence team, analytical, numerical and with experience in sales teams
  • look at sales targets
  • look at the sales
  • see incentive pay
  • incentive calculation
  • better visibility of incentives
  • Future sales estimates
because he has met our needs for which we hired him

Evaluating Varicent Incentive Compensation Management and Competitors

  • Product Usability
We needed an external tool to calculate incentives and Varicent's was the one that met all our needs, exactly the easiest to use for end users.
include in the proposal a company administering the varicent tool, since the tool must be maintained

Varicent Incentive Compensation Management Implementation

  • Third-party professional services
Think2win
Change management was minimal - inform users of the change in time
  • make a different plan according to each sales team

Varicent Incentive Compensation Management Support

whenever I have needed their help, they have always been present to help me and clarify my doubts
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
I don't know what this is

Using Varicent Incentive Compensation Management

ProsCons
Like to use
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
Requires technical support
  • verify your incentive payment
  • tool maintenance