Item: Veeam Backup for Microsoft 365
Rating: 7
Author: Anthony Petzold

Use Cases and Deployment Scope

Veeam Backup for Microsoft O365 is being used by our entire organization. We have working to migrate to SharePoint online but had concerns about the best way to backup and restore items in the cloud. We had concerns about restore times and bandwidth usage with other solutions we were evaluating and Veeam's solution blew us away with how quick and easy it was to restore. This solution makes it simple to restore or just recover single documents and send them out to the person who needs them.

Pros and Cons

Backing up content.
Restores quickly.

Integration with normal Veeam backup.
Creating repositories.

Return on Investment

Meets our objective to backup online O365 content.
Great ROI for the price.

Usability

Easy to Use especially when you are used to the Veeam Backup and Recovery. The User Interface is very easy to use and has a wonderful layout. Everything is set up logically and is very straight forward in the overall layout. The User Interface is easy to navigate and return to your previous page you were working on.

Alternatives Considered

Veeam ONE, Veeam Backup & Replication and Veeam Availability Suite

Veaam Back up for Microsoft Office 365 is amazing just like the other platforms. I would really like if it could be added to a single pane of glass to the rest of Veeam. As an administrator, it is a little time consuming to have to change form one application to another when managing our organization's backups.

Support Rating

Every time I have contacted Veeam for support they have been very attentive and easy to work with. They understand that Backup and Recovery is an important part of any organizations makeup and treat it as such. They are quick to respond and help resolve the issues as quickly as possible.

Key Insights

Do you think Veeam Backup for Microsoft 365 delivers good value for the price?

Yes

Are you happy with Veeam Backup for Microsoft 365's feature set?

Yes

Did Veeam Backup for Microsoft 365 live up to sales and marketing promises?

Yes

Did implementation of Veeam Backup for Microsoft 365 go as expected?

Yes

Would you buy Veeam Backup for Microsoft 365 again?

Yes

Likelihood to Recommend

We have had situations where a user deleted an item and we were not notified until 2 weeks later. It was easy to navigate to the page and recover the document without having to restore the entire site. I think this is well suited for SharePoint 365 and One Drive but not as an email backup solution as the compression is not built into Veeam.

Products Replaced

Yes - We replaced AvePoints version of SharePoint Online Backup and Recovery. AvePoints software was not easy to set up or use. When we started to create a backup job it did not go through a logical set-up process. It started to ask you questions but you couldn't complete that part of the set up because you need to do this part first but the only way to complete that part was to go through the set-up process and get redirected. Ultimately it took 3 times as long to get a back up configured in AvePoint as compared to Veeam.

Key Differentiators

Product Features
Product Usability
Product Reputation
Prior Experience with the Product
Vendor Reputation
Existing Relationship with the Vendor

Product usability trumps all the other factors. We were looking for something that was easy and straight forward in its setup and its use. We didn't want to have someone with a PhD to be able to manage the backup and restoration of the system. It also helped that we were already familiar with Veeam.

Evaluation Lessons Learned

I would not change our evaluation process. Veeam is great in allowing you to test drive the software and see if it will work before you go any further. It is easy to install and configure in an evaluation process and doesn't require you to make changes to your overall environment to run.

Usability Pros and Cons

Pros	Cons
Like to use Relatively simple Easy to use Technical support not required Quick to learn Feel confident using Familiar	None

Easy Tasks

Installation.

Difficult Tasks

Creating datastores for backup repositories.

Veeam for O365 Review

Overall Satisfaction with Veeam Backup for Microsoft Office 365