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Veeam for O365 Review
March 16, 2020

Veeam for O365 Review

Anthony Petzold | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Veeam Backup for Microsoft Office 365

Veeam Backup for Microsoft O365 is being used by our entire organization. We have working to migrate to SharePoint online but had concerns about the best way to backup and restore items in the cloud. We had concerns about restore times and bandwidth usage with other solutions we were evaluating and Veeam's solution blew us away with how quick and easy it was to restore. This solution makes it simple to restore or just recover single documents and send them out to the person who needs them.
  • Backing up content.
  • Restores quickly.
  • Integration with normal Veeam backup.
  • Creating repositories.
  • Meets our objective to backup online O365 content.
  • Great ROI for the price.
We attended SharePoint Fest a few years ago and it was identified that Microsoft wasn't backing up our Office 365 environment. We have tried using other solutions like AvePoint and had a horrible experience. We used Veaam for our virtual Environment so it made sense to move to one single platform. We did the trial and it was simple to set up and connect to our O365 environment.
Easy to Use especially when you are used to the Veeam Backup and Recovery. The User Interface is very easy to use and has a wonderful layout. Everything is set up logically and is very straight forward in the overall layout. The User Interface is easy to navigate and return to your previous page you were working on.
On multiple occasions, we have had the need to restore an object that a user has either deleted content, accidentally deleted, or completely removed it from the page. With the way things are going in today's environment with Ransomware and Malware things can get easily corrupted or locked out, Veeam Backup allows for a wonderfully easy way to restore.
We have had an opportunity to utilize each option. These different options are nice especially when the end-user needs the info but doesn't need it put back in its original location due to compliance requirements. We have had times where users have inadvertently put information on SharePoint Online and then found out it is not supposed to be there and someone has removed it but did not keep a copy to put in the correct location. This is nice to be able to retrieve the documents and provide them to the department in need to file away.
The user interface is a wonderful feature. You can go to your SharePoint pages and drill down into each page to see the documents that you need. It is easy to find the document or documents because you are able to search the page as it is normally laid out. I love how it is set up exactly like the Veaam Backup and Replication layout. This makes it easy as an administrator to not have learn a new interface.
Veaam Back up for Microsoft Office 365 is amazing just like the other platforms. I would really like if it could be added to a single pane of glass to the rest of Veeam. As an administrator, it is a little time consuming to have to change form one application to another when managing our organization's backups.
Every time I have contacted Veeam for support they have been very attentive and easy to work with. They understand that Backup and Recovery is an important part of any organizations makeup and treat it as such. They are quick to respond and help resolve the issues as quickly as possible.

Do you think Veeam Backup for Microsoft 365 delivers good value for the price?

Yes

Are you happy with Veeam Backup for Microsoft 365's feature set?

Yes

Did Veeam Backup for Microsoft 365 live up to sales and marketing promises?

Yes

Did implementation of Veeam Backup for Microsoft 365 go as expected?

Yes

Would you buy Veeam Backup for Microsoft 365 again?

Yes

We have had situations where a user deleted an item and we were not notified until 2 weeks later. It was easy to navigate to the page and recover the document without having to restore the entire site. I think this is well suited for SharePoint 365 and One Drive but not as an email backup solution as the compression is not built into Veeam.

Evaluating Veeam Backup for Microsoft Office 365 and Competitors

Yes - We replaced AvePoints version of SharePoint Online Backup and Recovery. AvePoints software was not easy to set up or use. When we started to create a backup job it did not go through a logical set-up process. It started to ask you questions but you couldn't complete that part of the set up because you need to do this part first but the only way to complete that part was to go through the set-up process and get redirected. Ultimately it took 3 times as long to get a back up configured in AvePoint as compared to Veeam.
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
  • Vendor Reputation
  • Existing Relationship with the Vendor
Product usability trumps all the other factors. We were looking for something that was easy and straight forward in its setup and its use. We didn't want to have someone with a PhD to be able to manage the backup and restoration of the system. It also helped that we were already familiar with Veeam.
I would not change our evaluation process. Veeam is great in allowing you to test drive the software and see if it will work before you go any further. It is easy to install and configure in an evaluation process and doesn't require you to make changes to your overall environment to run.

Using Veeam Backup for Microsoft Office 365

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Quick to learn
Feel confident using
Familiar
None
  • Installation.
  • Creating datastores for backup repositories.