Velocify is the cannon that launched this business into success.
December 20, 2019

Velocify is the cannon that launched this business into success.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Velocify by Ellie Mae

Velocify is a great program that has helped the entire Sales team keep up with their entire catalog of leads. Supporting over 100 employees, it's been the staple of our day to day success. The system keeps our entire organization in order and helps keep everyone connected including the customers! I would recommend this program to any other business whose goal is to make more money, stay organized, and work more efficiently.
  • Keeps borrowers updated.
  • Keeps employees organized.
  • Consistency with it's dialer.
  • A stronger dialing software.
  • Increase in contacts with borrowers.
  • More ways to communicate.
Velocify is a bit more refined and well built with their dialer and helping more borrowers get contacted.
Lodasoft makes the process smoother by having a portal for the borrower to build their loan into. Lodasoft works with other departments as well.

Without Velocify, our company wouldn't be as successful as it is.
While I didn't speak with the Support team often, they seemed very accepting and reliable. My favorite was the company emails that we would receive whenever something wasn't working correctly so that we would know that it's being worked on, providing a bit of relief to the other employees that were having trouble.

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My entire workday is working out of Velocify, so there are very few to no scenarios where it wasn't appropriate. Velocify is best suited as a software to help connect you with new customers, keeping them informed, and giving the customers multiple different ways to communicate with us. The way it communicates with Encompass is flawless and helps tremendously with keeping your mortgages organized.