Easy Implementation
June 14, 2023
Easy Implementation
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Verint Survey Management
We use the CX platform to measure our customers transational interaction. We create cases based on triggers set when we fall short of our customers expectations.
- Creates triggers when we fall short of customers expectations
- Various surveys questions - qualitative and quantitative
- What they love about their experience
- What improvement opport
- Allows us to analyze data and trends
- Able to trigger cases
Do you think Verint Voice of the Customer delivers good value for the price?
Yes
Are you happy with Verint Voice of the Customer's feature set?
Yes
Did Verint Voice of the Customer live up to sales and marketing promises?
Yes
Did implementation of Verint Voice of the Customer go as expected?
Yes
Would you buy Verint Voice of the Customer again?
Yes