Easy to Use
June 14, 2023
Easy to Use
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Verint Survey Management
We use the Survey Management platform with internal and external customers. We benchmark new teams coming into the quality program as well as using it for strategic company initiatives.
- Easy to use, it is intuitive
- Reporting and exporting for analysis
- Dashboards with Tableau
- Additional capabilities in case management exporting for a single user to schedule reporting.
- Allow the ability to set case properties based on surveys.
- Assist with trend identification which lead to cost reduction
Do you think Verint Voice of the Customer delivers good value for the price?
Yes
Are you happy with Verint Voice of the Customer's feature set?
Yes
Did Verint Voice of the Customer live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Verint Voice of the Customer go as expected?
Yes
Would you buy Verint Voice of the Customer again?
Yes