DO NOT BUY! WORST CUSTOMER SERVICE EVER!
July 17, 2022
DO NOT BUY! WORST CUSTOMER SERVICE EVER!
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with Verizon Connect
We ordered the Verizon Connect for our vehicles back in April 2022. It is now July 2022 and we have not received the devices. We called and emailed the woman that set up the account and the woman that was supposed to schedule the install and neither one will respond to our emails or phone calls. When I try to call the main number they try to transfer me but they refuse to accept our calls and say they will call back later. A week or two will go by and still no call or emails from them. Worst customer service ever in my opinion!
- Terrible customer service.
- Communication and customer service.
- Don't know, never received the unit.
- Don't know - cant get the unit or anyone to help me.
Do you think Verizon Connect delivers good value for the price?
No
Are you happy with Verizon Connect's feature set?
No
Did Verizon Connect live up to sales and marketing promises?
No
Did implementation of Verizon Connect go as expected?
No
Would you buy Verizon Connect again?
No