Great Tax Engine!
August 26, 2024
Great Tax Engine!
Score 9 out of 10
Vetted Review
Verified User
Software Version
Vertex Indirect Tax O Series
Overall Satisfaction with Vertex
We use Vertex for all US Tax and VAT/GST calculations for various other entities, such as Canada, India, and the EU region.
Pros
- The O series product of vertex is very stable and we have not had any major tax calculations issues.
- No Product/Environment outages.
- Helpful UI to setup additional tax rules if/as needed
- Provide upfront notifications for upcoming maintenance/technical changes to plan for the change.
Cons
- Enhanced product UI - sometimes navigation is confusing
- More reporting for Quotes Taxes (currently reports are available for only invoiced transactions.
- allow for logging for a particular transaction/Integration etc filter's to debug currently need to enable debug for entire instance making it slow and the log very big.
- Positive Impact for VAT Compliance notices receicved from in US countires, we were able to calculate Tax and emite them instead of accruing and creating liabilities.
- Pricing for GST/VAT is reasonable and not exhorbitant
- Easy Setup with Integrations to other systems for new Entities.
Do you think Vertex delivers good value for the price?
Yes
Are you happy with Vertex's feature set?
Yes
Did Vertex live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Vertex go as expected?
Yes
Would you buy Vertex again?
Yes
Comments
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