Pretty good, but not great
November 30, 2021

Pretty good, but not great

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Vidyard

I use Vidyard primarily to create a variety of videos for my sales prospects. Prospecting Introduction (prior to initial meeting) Demo videos Q&A - Show and Tell For the most part the videos are quite generic so I can use them at scale. Others are more custom & personal.
  • Video library - shows all my videos & how many times each has been viewed.
  • It’s easy to create a new video & share it I can provide just the link, or include a thumbnail.
  • Webinars - Vidyard holds sessions helping people better use video in sales.
  • I cannot track who watched the video & how long they watched it unless I send the email directly from within the Vidyard app. I want to be able to include the link in my regular email that includes my signature & company branding and be able to see the tracking/viewing info.
  • No virtual background. This is a big one for me & is literally the one feature that prevents me from becoming a “power user”. With so many people working remotely, there is a huge demand for this feature - really hope they add it soon!
  • Greater viewer engagement.
  • Save time with video instead of meetings.
It's easy to use but doesn't have all the functionality I would like.

Do you think Vidyard delivers good value for the price?

Yes

Are you happy with Vidyard's feature set?

No

Did Vidyard live up to sales and marketing promises?

Yes

Did implementation of Vidyard go as expected?

Yes

Would you buy Vidyard again?

Yes

Vidyard is great for making short videos - for prospects or even other team members. I love it for showing support what issues I'm having instead of going back and forth via email trying to describe what's happening. If you want a more professional video, it may not really get you there.

Vidyard Feature Ratings

Lead generation
5
Video personalization
9
Video SEO
Not Rated
Integration to Marketing Automation
1
Integration to Salesforce.com
Not Rated
Integration to Marketo
Not Rated
Integration to HubSpot
Not Rated
Video link sharing
10
Internal video
10
External video
9
Player customization
Not Rated
Embedded videos
9
Video quality / Bandwidth controls
6
Mobile compatibility
9
Per viewer tracking
3
Per video tracking
3
Video analytics dashboard
3
On-Demand video
10
Video upload & format support
8