Vidyo Review
April 05, 2018

Vidyo Review

Francisco Moraga | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Vidyo

In my company (a telecom company) we use Vidyo every day. We have offices in Chile, Peru, and Colombia. It helps us reduce travel costs. We also offer Vidyo to our customers. We use VidyoDesktop, VidyoMovil, and VidyoRooms in every city of our coverage in Chile.
  • Vidyo is easy to use
  • Vidyo can share files and screens, it has a mobile app and it can be used with low bandwidth
  • Vidyo has a good support team
  • Vidyo has support for Linux
  • It needs to have interoperability with Skype
  • It needs to go down with its prices
  • It needs to have more tools for troubleshooting
  • Less travel
  • Less hours on displacement
  • No need to use traditional phone calls
Skype is good, but the servers are in the cloud. We have the Vidyo infrastructure on our site. Vidyo can be sold easily because we can directly manage the number of licenses on-premise, With Skype, we need to have a Microsoft subscription and some customers use Linux as their operating system (OS).
  • It is suited in the healthcare industry and it has some case studies.
  • It also helps teleworkers across our country, to be in touch with customers in remote areas.
  • It also has been a great help to remotely assist our support team.
  • And it has the API released to make some basic customization for our costumers.

Vidyo Feature Ratings

High quality audio
5
High quality video
6
Low bandwidth requirements
8
Mobile support
7
Desktop sharing
6
Whiteboards
Not Rated
Calendar integration
7
Meeting initiation
8
Integrates with social media
2
Record meetings / events
Not Rated
Slideshows
7
Live chat
5
Audience polling
5
Q&A
7
User authentication
5
Participant roles & permissions
7
Confidential attendee list
2