Hands On Controller
February 07, 2023

Hands On Controller

Nancy Burriss | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Viewpoint HR Management
  • Viewpoint Analytics
  • Spectrum Service Tech Mobile App
  • TEAM

Overall Satisfaction with Viewpoint Spectrum

I have responsibility for financial statements & risk management.

Pros

  • Multiple entities
  • Dashboard

Cons

  • Reporting and Formatting
  • Analytics allowing for more fields
  • Packing Slip Accrual Reporting
  • Using multiple screens
  • Too new to tell. I think it will be great especially as they roll out updates.
Spectrum has a lot of settings and filters. Some are easy and some aren't. Some things don't work like one would expect. Most software I have used has some things that work great and others that don't. Once you learn the issues, it is fairly easy to work around. The Team, HR, & Service Tech apps are very user friendly.
Foundation has some nice features that Spectrum doesn't and vice versa. Procore is much more complicated to use but it has better company wide reporting. I think Viewpoint will be a better choice in the long term. They are rolling out updates all the time. The cost is reasonable compared to the others. They charge by user. Procore charges by revenue which is more like a tax.

Do you think Viewpoint Spectrum delivers good value for the price?

Yes

Are you happy with Viewpoint Spectrum's feature set?

Yes

Did Viewpoint Spectrum live up to sales and marketing promises?

Yes

Did implementation of Viewpoint Spectrum go as expected?

No

Would you buy Viewpoint Spectrum again?

Yes

Our biggest issue now is the packing list entry accrual. The system accrues to a balance sheet account. It should be a subledger like AP or AR. There is no report that lists the items that are accrued. I have never seen a system that doesn't have a report for this. I have a balance sheet account with 700k+ and no report to show for it. We are required to complete many forms in the field for compliance with OSHA. There is no ledger by company to list the reports that were completed. In order to see the list, we have to drill into each job. We have too many projects to do this efficiently. The analytics would be great if it allowed all the fields to be selected. It is usually missing a key field that makes it useless. We could address our forms issue if the Forms fields were available. We have had to develop a lot of forms and work arounds in Excel because the standard reports are not useful and generally have really bad formatting causing a single page of information to be displayed on 10 pages.

Viewpoint Spectrum Feature Ratings

7.2
Accounts payable
7
Accounts receivable
8
Global Financial Support
Not Rated
Primary and Secondary Ledgers
5
Journals and Reconciliations
8
Configurable Accounting
8
Standardized Processes
Not Rated
8.0
Billing Management
Not Rated
Cash and Asset Management
8
Period Close
Not Rated
6.0
Inventory tracking
6
8.0
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
8
Cost of goods sold
Not Rated
8.3
Pay calculation
7
Benefit plan administration
8
Direct deposit files
10
6.0
Dashboards
8
Standard reports
5
Custom reports
5
Not Rated
API for custom integration
Not Rated
8.0
Role-based user permissions
8
Single sign-on capability
8
Grants Management ()
Not Rated
Project Financial Management ()
Not Rated
Project Execution Management ()
Not Rated
Procurement ()
Not Rated
Risk Management ()
Not Rated
Logistics ()
Not Rated
Manufacturing ()
Not Rated
Supply Chain ()
Not Rated
Product Lifecycle Management ()
Not Rated

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