Overall Satisfaction with Viewpoint Vista
Day to Day Operation, Difficult User Interface for project teams, which contributes to the slow learning curve with Vista. Scope is company wide.
- It works most of the time.
- Better UI
- Better Help Tools
- More Tips and Tricks webinars
- Optimization for project field staff
- We would have increased efficiency if the field tools weren't behind a paywall
There the same to varying degrees, hiding every useful tool behind an additional paywall.
Do you think Viewpoint Vista delivers good value for the price?
No
Are you happy with Viewpoint Vista's feature set?
No
Did Viewpoint Vista live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Viewpoint Vista go as expected?
No
Would you buy Viewpoint Vista again?
No
Using Viewpoint Vista
All Functions
- Accounting
- Productivity
- Equipment
- Hopefully all the additional software tools
Evaluating Viewpoint Vista and Competitors
Yes - Procore, not sure wasn't with the company when it happened.
- Other
I would change the entire evaluation process
Viewpoint Vista Implementation
- Implemented in-house
- Third-party professional services
Consultant I'm assuming, we still use him to this day.
- Product Knowlege
Viewpoint Vista Support
Pros | Cons |
---|---|
Kept well informed | Slow Resolution Poor followup Less knowledgeable Problems left unsolved Difficult to get immediate help Need to explain problems multiple times Slow Initial Response |
Yes - No, and No...
I cant describe a time when Viewpoint, a Trimble company provided me with any exceptional support, mediocre or exceptionally poor support maybe.
Using Viewpoint Vista
Pros | Cons |
---|---|
Easy to use Technical support not required Feel confident using | Unnecessarily complex Not well integrated Inconsistent Slow to learn Cumbersome Lots to learn |
- Almost All