Good systems to use
Updated February 03, 2023
Good systems to use
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Viewpoint Vista
Track cost - accounting - payables purchase orders - projections
- Payroll system is outstanding. Easy to enter time and send out paycheck stubs.
- Issuing purchase orders. Track budgets for individual jobs.
- WIP reports, timely financial data.
- Areas of improvement: equipment program use and trying to find solution through learning.
- Imports: not as easy as the knowledge based leads on.
- Crystal Reports is confusing even after completing the training on the subject.
- Time savings
- Export to Excel to send to clients (resource management)
- Real time data
- Increase efficiency with the real time data.
- Projections - align where the project is - no more guessing.
Accounting: Once the invoice have been posted cost are calculate in the projections.
Project Operations - issue of PO - PO Service - Subcontractors - after issue show real time committed cost.
Change orders are track with and separate from contract items - to give the true picture.
Projections if kept up monthly are easy to submitted and tell the update picture of where the project will cost at the end of the project.
Project Operations - issue of PO - PO Service - Subcontractors - after issue show real time committed cost.
Change orders are track with and separate from contract items - to give the true picture.
Projections if kept up monthly are easy to submitted and tell the update picture of where the project will cost at the end of the project.
N/A - I have not had the opportunity to use the other programs Viewpoint has offered example Teams.
Do you think Viewpoint Vista delivers good value for the price?
Yes
Are you happy with Viewpoint Vista's feature set?
Yes
Did Viewpoint Vista live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Viewpoint Vista go as expected?
I wasn't involved with the implementation phase
Would you buy Viewpoint Vista again?
Yes
Using Viewpoint Vista
5 - 2 Accounting - payables - billing - receivables - payroll
3 Project Management - PO Change orders and projections - job cost -
In the past we did use the RFI and submittals - however it is easier to use a word doc template - I know it does track - easier to use the word doc over the program doc.
3 Project Management - PO Change orders and projections - job cost -
In the past we did use the RFI and submittals - however it is easier to use a word doc template - I know it does track - easier to use the word doc over the program doc.
5 - All 5 - because we are very comfortable with the program. Still have a lot to learn - how to make adjustment in changing unit prices on PO - still have not learn how to import budget into vista - still enter manually.
- Accounting forms
- Projections - tracking cost
- Issuing Purchase and Change Orders
- Exporting forms
- Integrate with Raken
- Start using the other programs that Viewpoint offer
Evaluating Viewpoint Vista and Competitors
Yes - We started with Viewpoint - switch to quickbooks - switch back to vista - procore keeps trying to get us to switch over however the owner prefers sticking with vista.
- Price
- Product Usability
- Prior Experience with the Product
Price -in the decision maker view
Customer Service - in the key users choice
Customer Service - in the key users choice
I didn't select - but I prefer staying with Vista. I like everything this programs has to offer
Viewpoint Vista Implementation
- I was not part of the implementation
Viewpoint Vista Training
Configuring Viewpoint Vista
No - we have not done any customization to the interface
No - we have not done any custom code
Viewpoint Vista Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Immediate help available Support understands my problem Quick Initial Response | Escalation required |
No - never heard of it - and why would I need premium support - when I get support items in a reasonable time. Small business do not have the extra cash flow to spend for premiums - if you buy a program, you should get customer support - if you don't there are several other software programs.
Yes - Pertaining to the bug I can't really speak to it - - I turned over to our IT team and they worked with Viewpoint to get it resolved. It did take a few days - but I have not had any major issue with Vista and I have been a customer for 10 years.
Yes and the person - Eve Roberts - she helped me get all our new employees set up for training on Viewpoint - sent me product information sheets - her patience was amazing - she worked with me for three days - until all the issue were handle. I prefer Vista over the other accounting software and not only for the programs but your customer service is great.
Using Viewpoint Vista
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Purchase Orders
- Change Orders
- Submittals
- RFI
- Edit unit price on PO
- Crystal Reports
- Imports
- Equipment
Viewpoint Vista Reliability
Integrating Viewpoint Vista
- Raken -
Management is not ready to integrate.
- File import/export
The past controller used file import/export - no one current here knows how to use it - and the on-line training is not helpful - even tried the knowledge base - not clear - definitely not user friendly.
Write a training program for those at the novice level.
Relationship with Trimble Viewpoint
Sorry I was not part of this process.
Upgrading Viewpoint Vista
- Customer Portal
- Applied more to the accounting department - not operations
- Easier Use
- Continue with the customer portal
- Make knowledge base - written at novice level