Visier - Best in Breed Workforce Analytics & Planning (at least on this planet)
October 24, 2017

Visier - Best in Breed Workforce Analytics & Planning (at least on this planet)

Mark Berry | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Visier Workforce Intelligence

I have been a client of Visier with two companies. In both cases, I was responsible for developing the business case, evaluating prospective vendors, and making the "buy" decision with Visier.

Currently, it is being used by both HR and accounting. For HR, it is the primary means to track workforce key performance metrics (headcount, hires, terminations, hiring process efficiencies, compensation, and key personnel expense trends over time). Accounting's use is primarily related to variable personnel expense analysis. Business issues addressed have included identifying high turnover roles and locations, as well as the impact of interventions to improve retention. Another has been to enable the organization to better understand how management decisions affect variable personnel costs.

In my prior role, we used Visier as both an enterprise analytics solution (with access for HR, Accounting, and Operations) as well as to automate and support enterprise workforce planning. Business issues were the same as above. Most significant opportunity Visier enabled? Providing HR with real-time insights to help the business optimize their investments in people.
  • Allows organizations to easily access, aggregate, and analyze disparate information. HR data often resides in multiple systems. Visier's service model & technology enables their clients to more easily gain access to this data, aggregate it efficiently, and analyze it effectively.
  • Visier provides the means for HR organizations to bypass the reporting "bottlenecks" common in most organizations and "democratize" the data for anyone who has need to have access.
  • Visier provides a truly superior visualization tool for data exploration and analysis. Their workforce analytics solution provides users with a variety of different ways to visualize data as well as allowing customization in configuration to parse data in highly detailed ways not common with most analytics solutions of its type.
  • Visier's service model - with clients paying an annual fee for service based on headcount - ensures that organizations face what they experience with many vendors, the dreaded, "We can do that (make a necessary change or modification), but it will cost you an additional $_____". Because of this, as organizations increase in their level of analytics sophistication, they have assurance that they will be able to adapt Visier's solution to meet new use cases without incurring additional incremental costs.
  • Visier's customer support team is truly exceptional. In both organizations where I led analytics, they were our "shadow partner" - virtual members of our team who worked closely with us, crafting innovative solutions to unique data or analysis issues.
  • I don't know what it would be - except to give their services away! I've been a customer twice because I'm very satisfied with their solution.
  • In one case, we were able to realize a 25% reduction in turnover in a key job group by leveraging the insights we derived from Visier workforce analytics.
  • In one case, we were able to identify key turnover trends that would place a business' strategy at risk (due to the fact that turnover was in revenue-generating roles).
  • In both businesses I've used Visier, we were able to significantly reduce manual reporting (by more than 80%), enabling our data analysts to do more consultative work (vs. query generating work) with HR business partners.
Superior - by any standard. I've addressed this question in my prior responses. For most organizations, Visier provides a great balance of simplicity and sophistication.
Best suited: Clearly, it is the best workforce analytics solution on the market for self-service or on-demand analytics delivery. Why anyone would seek to build an "in-house" solution (we did this, only to scuttle a year's work because we would never be able to build something with the combination of simplicity and sophistication Visier provides). Second, it is the superior cost-based workforce planning solution on the market. The ability to generate multiple plans, build complex scenarios, and model different dynamics make it a powerful solution for planning.

Less appropriate: Their capabilities - as a predictive or inferential solution - are relatively new. For organizations seeking to leverage predictive analytics with data other than "conventional" workforce analytics data, I would not look to use Visier. However, this is not a "fault", but rather it's not an area where - historically - they have focused.

Visier Feature Ratings

Automated data collection
10
Data analysis
10
Data integration
8
Predictive analytics
5
Benchmarking
7
Report designer
9
Pre-built content
9
Data management
10
Self-service insights
10

Using Visier Workforce Intelligence

12 - HR, Accounting
1 - Detail oriented, data savvy users.
  • Self-service and on-demand analytics (in lieu of using reports).
  • Ability to track key workforce performance metrics.
  • Ability to analyze business issues or challenges.
It is an indispensable tool for our organization. We see no comparable substitute.