Item: Visier People
Rating: 9
Author: Christopher Carey, HRIP

Overall Satisfaction with Visier Workforce Analytics

Use Cases and Deployment Scope

Visier is being used across the organization to measure and analyze human capital. The pre-built metrics are extremely helpful for us to rapidly deploy meaningful content that helps our key decision makers have a view into the workforce that was previously unavailable. While this SaaS solution has a primary focus on human capital, each release makes the system more capable of linking human capital to key business results.

Pros and Cons

Pros

Onboarding: The data dictionary is clear and concise, and when there are questions, our client success manager and Visier data scientist are quick with answers.
Customer Relationship: Our client success manager has built an extremely strong relationship with us and shows drive in helping us be successful.
Delivered Metrics: Visier makes it easy to find answers to questions through the Topic Guide Book, and to define desired metrics/dimensions through the metric explorer.
Assessing Talent: The Talent Advisor will change the way we manage our people.
Deploying Packaged Content.
Configuring Custom Content.
Built in Analytic Capabilities and Modeling.

Cons

Technical Deadlines Often Missed: On several occasions during data onboarding, or applying fixes to data, communicated deadlines were missed by 24-48 hours.
Security can be convoluted, but is effective.
Built on Flash and the only native mobile apps are for iPad (iPhone forthcoming).

Return on Investment

We are still assessing ROI on this solution within our company, but so far feedback has been positive.

Alternatives Considered

Birst, QlikView and Microsoft Power BI

As a SaaS solution focused specifically on human capital analytics, Visier has allowed us to rapidly deploy our key metrics and analytics in a shorter amount of time than would have been possible with another vendor. Additionally, as Visier owns the infrastructure, this solution was cheaper from both an infrastructure and staffing perspective than the alternatives.

Other Software Used

ADP Workforce Now, Cornerstone OnDemand

Likelihood to Recommend

Visier Workforce Analytics is an extremely powerful tool, but will function better for larger organizations. While we have had success with the provided metrics and analytics, the size of our company can over-emphasize specific attributes as statistically significant due to smaller populations. This product is best used by larger companies.

Visier Workforce Analytics Implementation

Implementation Rating

Visier can move as quickly or as slowly as the client needs. The topic-by-topic approach separates the project in clear phases and allows for focus on specific data. Depending on the size of the implementation team, implementation could move more rapidly if the subject matter experts are responsible for the individual topic data sets.

Implementation Details / Implementation Partner

Vendor implemented
Implemented in-house

Implementation Phases

Yes - Our phases have been built around our specific content areas starting with our core HR data and moving through other topic areas based on perceived importance and data readiness. Due to other commitments within our organization, our implementation has been extremely drawn out. We are still working on onboarding various topics and cleaning up processes to allow it to provide us with better data prior to onboarding others.

Change Management Lessons

Change management was a minor issue with the implementation

Implementation Issues

Error checking/cleaning data (completely internal).
Roll-out dependencies on internal group for whom this was not a priority.

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