Great product, once you get the hang of it
March 08, 2014

Great product, once you get the hang of it

Margaret (Meg) Manning | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • survey deployment
  • community panel
  • community forums

Overall Satisfaction

We use Vision Critical to draft and deploy surveys to a broad sample base as well as our Vision Critical Panel. Within our panel we manage a panel portal and occasionally create discussion forums for panel members. Our research team primarily uses the program to field regular tracking studies or ad-hoc requests from internal clients. Particularly with our panel it helps to quickly field requests without purchasing sample from a third party.
  • The team is helpful in creating complicated survey logic
  • The team is accommodating in creating interfaces that suit our desired look
  • The team keeps in regular contact in order to effectively manage our requests and goals
  • I appreciate the possibilities of Vision Critical but in writing surveys the tool is not intuitive and takes some time to get used to.
  • Given that we are a media company we have also had to find ways to adjust to media file size limits when including videos.
  • Overall, with time I became very proficient and find uses for all the different aspects of the product, but for training others wish that some aspects were more user friendly.
  • Particularly with the panel we have been able to save costs on purchasing sample
  • With the panel we can quickly field questions for short notice requests
We're all accustomed to the program and are enjoying utilizing our panel for various requests.
Frequent use to create proficiency is necessary in order to fully utilize the product.