Good for a start-up, but not flexible.
Lisa Autumn Papageras | TrustRadius Reviewer
Updated November 18, 2014

Good for a start-up, but not flexible.

Score 4 out of 10
Vetted Review
Verified User
Review Source

Software Version

SaaS

Overall Satisfaction with Volusion

I used it to sell niche gifts to a very specific audience online. I was the owner of the business and it was my primary solution.
  • It makes for a really easy start up.
  • It is easy for nontechnical people to get started and to maintain a web store.
  • It has sales reps that can walk you through business processes like Credit Card authorization and setting up a plan.
  • The sales reps are good about getting a person through the start up process, but are not available when you need help. I often felt that once they got my money flowing into their organization, they abandoned me.
  • The software could be limited to just their normal offers and set up. You can't really "think outside the box" with a product like Volusion. It's just not as flexible as being able to write in .NET or a language to support different promos or offers.
  • I don't feel qualified to answer this question because my own time limitations restricted my ROI in this case. I don't necessarily feel it was the fault of the software.
I've used Magento and Zen Cart. I think that Volusion is better for the nontechnical people and it comes with a lot that Magento would make you buy or code an extension for.
I've sort of disbanded my company that I was using Volusion for, but if I were to come up with a new business idea and had more time to devote to it, I may renew. I would not use Volusion for a company larger than 25 people though.
Volusion is great if you want to set up a small online store and work from home. It is not well suited for a large company, and I had issues with down time in the past.