Vonage Business Communications is worth it
Overall Satisfaction with Vonage Business Communications
I used Vonage Business Communications for over 5 years as a solution to replacing an aged PBX system. It turned out to be a great solution for us, bringing the church into the 21st century with a high tech solution using existing architecture, easy expandability, advanced tools like auditing and visual voicemail, and a lot more.
Pros
- Visual voicemail
- Expandability
- Price
Cons
- Outages
- Cost of new phones
- Better desktop software
- High ROI
- Improved professionalism of phones
- Better features
When I used to use 8 x 8, it started off as a good price, but the product was not all that great, and they lock you in on a tough contract that automatically changes price and no longer becomes economically viable. That is not the case with Vonage Business Communications, you can start off as months to months or under contract. You can, buy or lease your equipment. And everybody is so much easier and straightforward to work with as opposed to 8 x 8. 8 x 8 always felt like they were trying to pull something over on me.
Do you think Vonage Business Communications delivers good value for the price?
Yes
Are you happy with Vonage Business Communications's feature set?
Yes
Did Vonage Business Communications live up to sales and marketing promises?
Yes
Did implementation of Vonage Business Communications go as expected?
Yes
Would you buy Vonage Business Communications again?
Yes

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