Overall Satisfaction with Vonage Business Communications
I use Vonage to communicate with my customers via text or phone. I like it because the app is on my computer and doesn't require me to have an actual phone. This allows me to use a company phone line that can be recorded for future reference or recall. We have had to use it many time before to prove a conversation.
- records calls
- keeps record of texts
- allows use of rest of computer during use
- allowing us to send/receive pictures
- need to be able to hang up if the program shuts down
- allowing video phone calls
- allows us to streamline communications across the country
- Keeps all communications in one place
- limits with photos prevent us from using only this program
I don't think 8x8 is around anymore. I didn't choose Vonage it was chosen for me. I cannot say it is better than 8x8, but it is comparable. As I am not very familiar with other programs, I cannot give it a good comparison. Receiving an email when I get a voicemail is also nice.
Do you think Vonage Business Communications delivers good value for the price?
Not sure
Are you happy with Vonage Business Communications's feature set?
Yes
Did Vonage Business Communications live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Vonage Business Communications go as expected?
I wasn't involved with the implementation phase
Would you buy Vonage Business Communications again?
Yes