Use AuthPoint to safely secure VPN
November 12, 2021

Use AuthPoint to safely secure VPN

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Overall Satisfaction with WatchGuard AuthPoint

We have used WatchGuard AuthPoint for the last few years. This is very useful for adding additional security to our remote users when authenticating to our corporate VPN. Adding the secondary authentication gives us piece of mind that our network is secure.
  • Nice APP
  • Robust configuration
  • Integrates with Watchgaurd firewalls nicely, but not a requirement
  • Better configuration documentation.
  • Sometimes the if the app is not running, the user doesn't know that the push notification was sent/arrived.
  • Activation email is vague. Would prefer the email/subject to be more descriptive
  • We have more ease to remove VPN access for employees
  • We do field more support calls in the beginning for users not familiar on how MFA works.
Some users have that have pushed back about the service because they don't want the app installed on their personal cell phone.

Do you think WatchGuard AuthPoint delivers good value for the price?

Yes

Are you happy with WatchGuard AuthPoint's feature set?

Yes

Did WatchGuard AuthPoint live up to sales and marketing promises?

Yes

Did implementation of WatchGuard AuthPoint go as expected?

No

Would you buy WatchGuard AuthPoint again?

Yes

In my experience it is best to be used for securing a VPN connection to a WatchGuard firewall. My biggest disappointment is that I cannot use it to secure my Microsoft Exchange OWA (on premises server). It is only compatible with Exchange Online.