All IT managers and consultants NEED Watchman Monitoring!
February 04, 2021

All IT managers and consultants NEED Watchman Monitoring!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Watchman Monitoring

Watchman Monitoring is deployed across not only our internal fleet, but we install it on every computer we manage for clients. Every computer that Virtua Computers manages, has Watchman Monitoring on it. We do this so we can get specifications on the computer and a quick health check, and then in the long run know when something is wrong with a particular unit.
  • Super easy to deploy.
  • Integrates well with ZenDesk and YourComputerInventory.com.
  • Website is very clear and email to manage.
  • Support is awesome.
  • Super lightweight package.
  • Would like to see non-computer deployment agent - such as Synology.
  • Since it's mainly reporting, this isn't necessary improvement, but it would be good if it can receive data - so in case we can't ping a machine, maybe use Watchman as a backdoor - but that would go against it's main principles.
  • I've been using it since the day it came out - there have so many times where a machine has had an error reported by Watchman that we've been able to save the client before something terrible happened.
  • The ROI is there - you can easily resell this product to your clients, or wrap it into your product offering.

Do you think Watchman Monitoring delivers good value for the price?

Yes

Are you happy with Watchman Monitoring's feature set?

Yes

Did Watchman Monitoring live up to sales and marketing promises?

Yes

Did implementation of Watchman Monitoring go as expected?

Yes

Would you buy Watchman Monitoring again?

Yes

If you are in IT consulting or manage any fleet of computers, both Mac and PC (and yes Linux) - you should have this installed. It will be able to provide you the information needed to repair computers and avoid productivity loss by users.

Watchman Monitoring Feature Ratings

Remote monitoring
10
Multi-device monitoring
10
Automated alerts and notifications
9
Software and hardware inventory
7
Customizable reporting
7
Risk analysis
8