My insights on Cisco Webex App.
September 17, 2024

My insights on Cisco Webex App.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex App

Webex App helps us to maintain proper communication with our multiple teams and team members who either work remotely or go out of the country for business needs. The app also helps us in managing our scheduled meetings with our important customers and organize virtual sessions without any hassle which increase the productivity. It's quite a reliable app as we are using it for quite some times now.

Pros

  • The floating window feature helps a lot while multitasking during any session or window. I can keep an eye on the meeting and do my tasks at the same time without any issues.
  • Sharing specific areas of the screen is one of the unique features that I came across while using the Webex App. This feature is really helpful for people like me who are highly concerned about their privacy.
  • As a administrator it is very simple and efficient to manage mass audience.

Cons

  • I use the Webex App on both my phone, which runs on Android, and on my PC, which runs on Windows. The issue is I can login to Webex App perfectly while trying from any browser but while using the Webex App it redirects to other browser while trying to login. I should be able to login through the app without needing any third party app and Cisco should look into this issue.
  • The android app consumes lots of battery power which need to be improved too!
  • My desktop experience is great and I hope they will focus on the mobile app to make it smoother like the desktop app and web version of the Webex.
  • Well we don't have to invite 50 people for monthly meetings and arrange their lunch which surely saving a lot of money of the organization.
  • The productivity of our surrounding teammates is also in an improving stage as far as I can tell.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

Yes

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

Webex App is known as a professional app for virtual meetings thus we prefer our formal meetings through this app. It is a great app to maintain team collaborations and also comes quite handy to minimize the communication between the remote team members. I would also recommend it for those who are concerned for their privacy as Webex App offers some great feature to keep things on my own pace.

Webex App Feature Ratings

Project Management
7.0
Task Management
7
Gantt Charts
Not Rated
Scheduling
8
Workflow Automation
Not Rated
Mobile Access
6
Search
Not Rated
Visual planning tools
Not Rated
Communication
6.7
Chat
7
Notifications
6
Discussions
7
Surveys
Not Rated
Internal knowledgebase
Not Rated
File Sharing & Management
6.7
Versioning
6
Video files
Not Rated
Audio files
Not Rated
Document collaboration
Not Rated
Access control
7
Advanced security features
7
Device sync
Not Rated

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