Great tool for collaboration
September 19, 2024

Great tool for collaboration

Mayank Aggarwal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex App

We use it for team collaboration and communication between us. We schedule meetings using Webex App and it's very smooth. It integrates productivity tools as well such as Google Drive, etc. We can also collaborate on projects using the chat feature and share tasks. We can also make daily standups and webinars through the Webex App.

Pros

  • Webex App delivers high quality video and audio even in low network situations
  • Webex App creates persistent spaces for projects where team member can share files
  • It also helps us to record and store in cloud making it easy for team members to review later

Cons

  • Chat and meetings could be more seamless
  • Sometimes we accidentally exit meetings when try to switch a chat
  • There are very few options for customising questions
  • It directly improves workflow efficiency
  • It also provides cost savings in terms of time and resources which contributes to a positive ROI
  • It also enhanced client communication which led to better project outcomes
  • Webex Meetings
  • Webex Webinars
  • Webex Events
  • Cisco Webex Room Series
The challenges that I faced:
Employees have access to reliable internet, vpn connection from remote locations.
Securing sensitive data and ensuring compliance while employees work remotely.
Maintaining employees engagement, productivity in a hybrid culture.
Adapt management practice to lead a remote workforce.
Provide training to new employees into the company culture in a remote way.
Ensure all employees have secure and consistent access to company data. Secure any connect secure remote access for employees working remotely. Protecting sensitive information while employees working remotely especially on personal devices. Maintaining employee motivated and engaged in a remote or hybrid settings. Keep employees productive while they balance work from home.
It helps in flexibility and work life balance. Allowing them to better balance their professional and personal lives. Employees often think that hybrid works provide them more autonomy in managing their schedule's which can lead to higher job satisfaction. Co-worker's benefit from advanced collaboration tools like Cisco Webex App which facilitates smooth and clear communication and teamwork.
  • Zoom Events & Webinars
Webex App has better infrastructure than Zoom. Webex App focus most on collaboration but Zoom only focus on meetings and call. Webex App as it's a part of Cisco suite it has better functionalities. In other words, if someone is looking for a better collaboration tool then Webex App is a better choice than Zoom.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

Webex App offers seamless communication through videos meeting, file sharing, etc. It can help to stay connected with employees who work remotely with the team. Company conducts regular meetings with client to present projects or support. It also helps to host a large scale virtual events, meetings, etc. The only part I believe it can improve in its interface can be more complex for small teams.

Webex App Feature Ratings

Task Management
10
Gantt Charts
10
Scheduling
10
Workflow Automation
9
Mobile Access
10
Search
9
Visual planning tools
10
Chat
10
Notifications
8
Discussions
9
Surveys
8
Internal knowledgebase
10
Versioning
10
Video files
10
Audio files
10
Document collaboration
9
Access control
9
Advanced security features
8
Device sync
9

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