Item: Webex App
Rating: 8
Author: Verified User

Overall Satisfaction with Webex App

Use Cases and Deployment Scope

As a large organisation with a lot of people working from home, a reliable and scalable video conferencing platform is a must have. Webex App offers a plethora of features in multiple price ranges and the free tier is enough for basic use. Advanced tiers offer AI tools and various quality of life updates.

Pros and Cons

Pros

Multi-user video conferencing
Video recording
Caption generation
AI tools

Cons

Pricing is steep
International calling is very expensive
No cloud storage on free tier

Return on Investment

Better employee communication
Easier meeting setup
More team discussions with the chat feature

Key Insights

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex App go as expected?

I wasn't involved with the implementation phase

Would you buy Webex App again?

Yes

Likelihood to Recommend

The Webex App is well suited for larger teams that need a secure video conferencing platform. An advanced tier is in that case justified and offers a lot of upgrades when compared to the free tier such as cloud storage for saving recorded meetings. For smaller teams, the free tier is fine.

Webex App Feature Ratings

Comments

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A well-rounded video conferencing tool