Lead Retrieval and Event organizing made simple with Webex Events
September 13, 2023

Lead Retrieval and Event organizing made simple with Webex Events

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Events (formerly Socio)

We primarily use Webex Events to set up both in-person and virtual conference events. With the help of Webex events, we are easily able to engage the end user. The live display option on the Webex Events platform is also very useful as it helps us display session information, activities, and also sponsor images. Additionally, the Webex team is also very knowledgeable and supportive. They were able to work with us smoothly and were able to connect us with the right vendors to buy printers and other badge-related items. With the help of Webex Events, we have tremendously increased our value-based selling.
  • The lead retrieval option is very well thought out
  • Creating and tracking sessions is very much straightforward
  • Creating attendee groups is very simple
  • The in-app attendee engagement options like Q&A sessions, live polls, etc. are very good
  • Last minute attendee addition could be made more simple
  • Inclusion of knowledge base documents could be much more helpful
  • The virtual exhibition portion is little bit complex and can be made a lot simpler
  • User retention has increased by 25% with the help of Webex Events
  • Lead retrieval at events is made very simple, thereby saving a lot of time for us
  • Session tracking gives us a lot of valuable insights, helping us understand our users better
  • Lead location tracking is present which helps us segment our audience better

Do you think Webex Events (formerly Socio) delivers good value for the price?

Yes

Are you happy with Webex Events (formerly Socio)'s feature set?

Yes

Did Webex Events (formerly Socio) live up to sales and marketing promises?

Yes

Did implementation of Webex Events (formerly Socio) go as expected?

Yes

Would you buy Webex Events (formerly Socio) again?

Yes

Webex Events is very helpful for organizations like ours to constantly engage the end users. With the help of Webex Events, we can also create Onsite Badges and create onsite checkins which enables us to create a better brand experience. Also, Webex Events is very well suited for Hybrid events, which is the norm these days. I would definitely say Webex Events is best suited for organizing and hosting a professional event. The customer support offered by Webex Events is also very good. There is no automated bot that is present and there is always a human at the other end.

Webex Events (formerly Socio) Feature Ratings

Registration, RSVP, and ticketing
10
Livestreaming
10
Audience engagement
10
Event recording
9
Virtual booths
9
Networking
10
Event analytics
10
Live chat
9
Audience polling
9
Q&A
10
Branding options
10
Attendee list export
9
User authentication
9
Participant roles & permissions
9
Confidential attendee list
10
Record meetings / events
10
Event registration
10
Responsive Design for Web Access
9
Mobile Application
9
Dashboard / Report / Visualization Interactivity on Mobile
10