Great implementation with Whatfix
September 13, 2021
Great implementation with Whatfix
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Whatfix
We use Whatfix on our CRM System. So the whole organization can use and have the benefits. We explain not well-known processes, new features, and link[s] to existing information materials.
- Great training sessions
- Fast reaction on questions
- Close personal contact
- Nice to have: different design options for smart tips (you have to decide for one configuration which is valid for all)
- Nice to have: free choice where to show the self help
- Nice to have: possibility to save filter, for example in Analytics
- Guide trough processes
- Self help
- Smart tips
- it's implemented one month ago, so it is too early to have hard numbers
- Positive feedback of users
- Users appreciate to get help within the system
Do you think Whatfix delivers good value for the price?
Yes
Are you happy with Whatfix's feature set?
Yes
Did Whatfix live up to sales and marketing promises?
Yes
Did implementation of Whatfix go as expected?
Yes
Would you buy Whatfix again?
Yes