Item: Acquia DAM (Widen)
Rating: 4
Author: Verified User

Use Cases and Deployment Scope

We use Acquia DAM (Widen) to upload marketing assets (photos, video, finished materials). We organize the marketing assets using metadata keywords. We also use Acquia DAM (Widen) to create portals to deliver materials to vendors. We use Acquia DAM (Widen) internally to deliver assets to different creative teams so that they can search and find specific assets.

Pros and Cons

Acquia DAM (Widen) does well with uploading the files.
Acquia DAM (Widen) does well with creating thumbnails.
Acquia DAM (Widen) does well with integrating the system with our automation.

Acquia DAM (Widen) needs to improve it's search capabilities.
Acquia DAM (Widen) can make entering metadata while doing large scale uploads easier.
Acquia DAM (Widen) can make a more appealing UX design experience.

Return on Investment

It has streamlined delivery of assets to vendors
It has opened insight into cross-team collaboration
It has supported metadata entry

Support Rating

I have never contacted support.

DAM System Solution

I do not have experience with this.

Key Insights

Do you think Acquia DAM (Widen) delivers good value for the price?

Not sure

Are you happy with Acquia DAM (Widen)'s feature set?

Did Acquia DAM (Widen) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Acquia DAM (Widen) go as expected?

I wasn't involved with the implementation phase

Would you buy Acquia DAM (Widen) again?

Likelihood to Recommend

Acquia DAM (Widen) would be great for storing and housing material for a small team. It is great for housing photo assets. For a large department with diverse media needs, it can prove tough to manage and meet the needs of diverse teams.

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Nathan Holmes
commented a year ago
Thank you for your review and feedback. We’re sorry to hear you’ve had a negative experience with our asset uploader and search capabilities. We are working to improve the upload experience and have launched a new upload experience that allows admins to require particular metadata fields so they are not missed in the upload process. Appropriately defined metadata per asset will help improve the search function for all users. This summer, we’re launching a redesigned search UI that includes relevance sort, enhanced filtering, and performance improvements on the back end for faster and higher-quality search results. If you're interested in discussing your search or upload experience, or share feedback about our user interface (UI), further with our product team, you can submit a feature request directly to them via our online community. This helps our product team understand your use case and can work on a resolution as it fits in our product roadmap or for future roadmap planning. We strive to provide the best DAM experience possible and feedback like yours shapes the solutions that we deliver. Thank you again, and we look forward to continuing to work with you as we evolve our product.

Acquia DAM (Widen) Provides a Solution to Managing Assets

Overall Satisfaction with Acquia DAM (Widen)