Incredible product for call recording!!!
December 06, 2022

Incredible product for call recording!!!

Bhavika Bhadviya | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wingman

I find it super easy and especially we need less training to use the product. The best part is you get to listen to your call again and jot down the points which I may have missed. I can also go through the customer training and demos.
  • To record calls.
  • Record the accent accurately.
  • Easy to use.
  • I would love it if we could skip recording for a few calls. Few customers don't like to get recorded.
  • Customizable reporting in the app.
  • No option to manually add calls to a folder.
  • Great performance by the team across the segment/territory.
  • Minimizing hand holding of new reps.

Do you think Clari Copilot delivers good value for the price?

Yes

Are you happy with Clari Copilot's feature set?

Yes

Did Clari Copilot live up to sales and marketing promises?

Yes

Did implementation of Clari Copilot go as expected?

I wasn't involved with the implementation phase

Would you buy Clari Copilot again?

Yes

I like that Wingman automatically transcribes conversations, allows you to speed up the playback, automatically separates callers based on voice recognition, and allows commenting in the timeline.